International chat and Voice process

1.Patient Interaction: Engage with patients through chat to answer inquiries, resolve issues, and provide service information.2.Problem-Solving: Address and resolve patient concerns efficiently, ensuring high patient satisfaction.3.Maintain Records: Log and document chat conversations, resolutions, and patient feedback in a CRM system.4.Adherence to...

Roles and ResponsibilitiesProvide chat support to customers through various channels (e.g., WhatsApp, Facebook Messenger).Handle customer complaints and resolve issues in a timely and professional manner.Work on rotational shifts, including evenings and nights as per business requirements.Utilize non-voice communication skills to effectively communicate with...

Job DescriptionJiva Ayurvedic Pharmacy Ltd. is a leading organization in the field of Ayurveda, committed to providing authentic and holistic healthcare solutions. We are seeking a diligent and customer-focused Chat Advisor to join our team.Missions/Main Duties:As a Chat Advisor, you will be responsible for:- Customer Interaction: Engage with customers via...

Job Title Customer Support Executive - Hebrew Italian Dutch Voice Process Location Sector 18 Gurgaon Haryana Job Type Full-time On-site Industry BPO Customer Support International Process Experience Level 1-5 Years Freshers with language proficiency can apply We are hiring Customer Support Executives for international...

Customer Support SpecialistJob Title: Customer Support SpecialistRespond to inbound and outbound customer calls, emails in the assigned language.Resolve customer queries, complaints, and provide accurate information.Maintain a positive, empathetic, and professional attitude toward customers.Follow communication procedures, guidelines, and...

Customer Service Executive:Handle inbound calls, chats & emailsManage tickets & resolve within TATHandle escalations with empathyEnsure CSAT & process adherenceCoordinate with internal teamsFlexi workingWork from homeHouse rent allowanceEmployee state insuranceAnnual bonusPerformance bonusLeave encashmentProvident fundMaternity leaves

Job Description Solicits and analyzes requests for proposals, negotiates contracts, and coordinates supplier integration plans with internal clients for all goods and services for consumption by internal stakeholders, business unit or function. Identifies projects to apply sourcing and purchasing/procurement methodology. Responsible for process...

Location: FaridabadExperience: 8-12 YearsEducation: BTechQualified Lead AuditorKey ResponsibilitiesEnsure the Quality Management System (QMS) conforms to API Q1 and ISO 9001 requirements.Establish, implement, and maintain processes needed for the QMS.Report QMS performance and improvement needs to the Global Management Representative.Initiate actions...

We are seeking 3 dynamic and result-oriented International Sales Managers (Male/Female) with 2-3 years of B2B sales experience, ideally in the grains or agro-export industry, to drive our global business expansion.As an International Sales Manager, you will play a pivotal role in identifying new markets, managing client relationships, negotiating deals, and...

Location: FaridabadExperience: 8-12 YearsEducation: BTechQualified Lead AuditorKey Responsibilities- Ensure the Quality Management System (QMS) conforms to API Q1 and ISO 9001 requirements.- Establish, implement, and maintain processes needed for the QMS.- Report QMS performance and improvement needs to the Global Management Representative.- Initiate actions...