International chat and Voice process

1.Patient Interaction: Engage with patients through chat to answer inquiries, resolve issues, and provide service information.2.Problem-Solving: Address and resolve patient concerns efficiently, ensuring high patient satisfaction.3.Maintain Records: Log and document chat conversations, resolutions, and patient feedback in a CRM system.4.Adherence to...

Roles and ResponsibilitiesProvide chat support to customers through various channels (e.g., WhatsApp, Facebook Messenger).Handle customer complaints and resolve issues in a timely and professional manner.Work on rotational shifts, including evenings and nights as per business requirements.Utilize non-voice communication skills to effectively communicate with...

Position SummaryWe are seeking highly motivated and customer-oriented professionals for the role ofProcess Associatefor anInternational Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.Key ResponsibilitiesManage customer...

Key ResponsibilitiesHandle customer queries via calls and chat process.Explain company services and resolve customer concerns.Maintain accurate records of customer interactions.Build strong customer relationships and ensure satisfaction.Skills RequiredGood communication skillsBasic computer knowledge & typing speed.Positive attitude, team player &...

• Develop cross-platform Android & iOS apps using React Native.• Build Mobile App , Web app & admin panel with MERN stack.• Implement real-time chat, voice, video calls & payment gateway.• Experience in real-time communication, AWS, & REST API

Job Title Customer Support Executive - Hebrew Italian Dutch Voice Process Location Sector 18 Gurgaon Haryana Job Type Full-time On-site Industry BPO Customer Support International Process Experience Level 1-5 Years Freshers with language proficiency can apply We are hiring Customer Support Executives for international...

Costing And Estimation Engineer (Hvac, Ammonia Refrigeration, Chiller, Mep)Key Responsibilities:Prepare detailed cost estimates and proposals for HVAC, ammonia refrigeration, chiller, and MEP projects.Review project specifications, technical drawings, and scope of work to understand project requirements.Collaborate with project managers, engineers, and...

Customer Service Executive:Handle inbound calls, chats & emailsManage tickets & resolve within TATHandle escalations with empathyEnsure CSAT & process adherenceCoordinate with internal teamsFlexi workingWork from homeHouse rent allowanceEmployee state insuranceAnnual bonusPerformance bonusLeave encashmentProvident fundMaternity leaves

Key Skills: Computer skills, Effective Communication, MS-ExcelExperience: 0 year(s)Qualification: GraduationRoles & Responsibility:Respond to customer queries via WhatsApp, email, Instagram DMs, and website live chat.Resolve order-related issues like tracking, returns, exchanges, and refunds.Coordinate with internal teams for delivery and product...

Location: Faridabad Experience: 8-12 YearsEducation: BTechQualified Lead AuditorKey ResponsibilitiesEnsure the Quality Management System (QMS) conforms to API Q1 and ISO 9001 requirements.Establish, implement, and maintain processes needed for the QMS.Report QMS performance and improvement needs to the Global Management Representative.Initiate actions to...