Customer Success Manager

1 day ago

Ahmedabad, Gujarat, India Saleshandy Full time US$ 90,000 - US$ 1,20,000 per year

At Saleshandy, we help businesses scale outbound sales with automation, personalisation, and precision. We're a fast-growing, bootstrapped SaaS company trusted by 4,000+ customers globally, and customer success is our growth engine.

We're hiring a
Customer Success Manager
to lead our most strategic customer relationships.

This isn't just account maintenance — it's about deeply understanding their business goals, building long-term partnerships, and driving continuous growth.

If you've led success plans, worked across functions, and driven product adoption with decision-makers — this role is for you.

What You'll Own

  • Key Relationship Management – Build strong, consultative relationships with strategic accounts and become their go-to partner.
  • Success Planning – Align with customers' goals and design success plans that drive real, measurable outcomes.
  • Growth Enablement – Unlock adoption and help accounts grow by guiding them to high-impact features and workflows.
  • Retention Ownership – Pre-empt risks, resolve blockers, and ensure accounts continue to find value with Saleshandy.
  • Cross-Functional Collaboration – Work closely with product, onboarding, and support teams to drive a seamless customer experience.

You're a Great Fit If...

  • You've managed B2B SaaS customer relationships with a focus on long-term success.


  • You think like an advisor — understanding business goals, not just support issues.


  • You can hold strategic conversations, read between the lines, and unblock users fast.


  • You know how to drive adoption and engagement in complex accounts.


  • Bonus: You've worked with sales, marketing, or outreach tools and teams.


Why Join Saleshandy:

  • High Ownership – Direct impact on company revenue.
  • Career Growth – Leadership path as we scale to 10,000+ customers.
  • Global Exposure – Work with businesses across the US, Europe & APAC.
  • Supportive Culture – Fast-moving team with strong values and zero red tape.
  • Perks That Matter – Annual L&D budget, health coverage, paid retreats, flexible remote setup.

Next Steps:

  • Apply with your CV + 2-3 lines on how you've driven revenue in a CS role.
  • Short intro call with our CS lead.
  • Short take-home task to showcase your thinking.
  • Final call to align goals, expectations, and culture fit.
  • Offer & onboarding

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