Customer Success Manager

About the RoleWe are looking for a Customer Success Manager (CSM) to own and grow relationships with customers using our cutting-edge assessment platform. As the key post-sales point of contact, you will ensure a seamless onboarding experience, drive platform adoption, deliver measurable value, and act as a trusted advisor to customers. You will also partner...

As a Customer Success Manager, you will be responsible to manage the full life cycle of customer journey resulting in customer satisfaction, revenues, and profitability goals. In this role, you will build trusted advisor relationships with your clients through deep understanding of their problems, demonstrable product and business process knowledge, highest...

*Quick Highlights*Role: Own end-to-end success for a portfolio of high-value customers at Richpanel, an AI-first customer service platform disrupting the $400B BPO market. Help e-commerce brands automate customer support, reduce costs, and deliver effortless CX at scale.Reports to: Head of Customer SuccessStage: Team of 25. Primarily based in Bangalore,...

Key Responsibilities:Build and maintain strong, long-term relationships with key customers, acting as a trusted business advisor.Partner with Sales and Account Management teams to drive upsell, cross-sell, and renewal opportunities.Understand customer business objectives and align company solutions to help them achieve measurable success.Lead Quarterly...

Role: Customer Success ManagerExperience: 6+ YearsLocation: Mumbai / BangaloreYour Impact:Preferably someone from a little bit of Tech background who worked with Enterprise customersOpen to profiles like Support account manager, Service Delivery Manager or Customer facing Project manager.8+ years of customer-facing sales and/or service delivery rolesPast...

About the jobRichpanel is an AI-first customer service platform disrupting the $400B BPO market. By automating customer support and enabling brands to deliver effortless CX at scale, Richpanel helps e-commerce businesses reduce costs, increase automation, and grow sustainably.We're headquartered in Bangalore with a global customer base of 2,000+ brands....

Job Title: Customer Success ManagerDepartment: Customer Success / Client RelationsExperience Level: 4 to 6 yearsLocation: Bangalore, IndiaJob SummaryWe are seeking a proactive and analytical Customer Success Manager to manage client relationships, drive product adoption, and ensure customer satisfaction.The ideal candidate will have strong experience in SaaS...

Customer Success ManagerRole OverviewThe Customer Success Manager will oversee the entire customer satisfaction lifecycle, including onboarding, support, feedback, loyalty, and retention. This role is responsible for designing and implementing structured customer engagement frameworks, building high-performing support systems, and leveraging analytics to...

Tars is seeking a highly motivated Customer Success Manager to join our CS Team and leverage your experience to drive value in our existing customer accounts.What will you be doing?Onboarding and implementation: As part of a customer success team you will be responsible for helping customers implement the solution with the help of our solutions team.Liaise...

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect...