 
						Senior Manager
2 weeks ago
Role:
Operations Manager
Job Title:
Senior Manager
Department:
Branch Operations (Group Business)
Education:
Graduate / Post Graduate
Reports to:
ROC
Experience:
6 years +
Job Purpose:
To manage and streamline all operational activities at the branch level related to group life insurance business. This role ensures timely and compliant processing of group insurance schemes (including onboarding, renewals, premium collections, and claims) while maintaining strong coordination with sales, underwriting, finance, and client servicing teams.
________________________________________
Key Responsibilities:
1. Group Business Operations:
•Oversee end-to-end processing of group life insurance schemes, including:
New business onboarding (documentation, data validation, system entries)
Policy issuance and endorsements
Renewals and premium processing
•Coordinate with underwriting for scheme approvals and deviations.
•Ensure all operational deliverables are met within defined turnaround times (TATs).
2. Claims Support:
•Facilitate the registration and processing of group claims (death, riders, etc.).
•Ensure proper documentation and coordination with claims and legal teams.
•Track claim settlements and proactively communicate with clients and stakeholders.
3. Compliance & Risk Management:
•Ensure strict adherence to IRDAI guidelines, company SOPs, and regulatory norms (especially around KYC, AML, and data protection).
•Maintain audit-ready documentation and support internal or regulatory audits.
•Flag and resolve discrepancies in client data or policy issuance.
4. Client & Stakeholder Coordination:
•Serve as a key operational point of contact for corporate clients, brokers, and group sales teams.
•Support the relationship team in resolving operational queries, MIS requests, and escalations.
•Maintain strong communication with central operations, finance, and actuarial teams for policy servicing.
5. People & Process Management:
•Supervise branch ops staff and ensure efficient workload distribution.
•Train team members on group insurance processes, systems, and regulatory updates.
•Monitor process efficiency and identify opportunities for automation or improvement.
________________________________________
Key Skills & Competencies:
•Deep understanding of group insurance products and workflows.
•Familiarity with policy administration systems and Excel-based MIS.
•Strong problem-solving and decision-making ability.
•Good interpersonal skills for managing client and internal relationships.
•Attention to detail and strong compliance orientation.
- 
					Nursing Manager1 week ago 
 Bengaluru, Karnataka, India Athulya Senior Care Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany DescriptionAthulya Senior Care is dedicated to providing safe and happy ageing for seniors through various specialized care services. Our premium and luxurious senior care facilities across South India offer assisted living, home care, palliative care, transition care, dementia care, and more. With 24x7 clinical supervision, dietitian-managed... 
- 
					  Manager – Sales5 days ago 
 Bengaluru, Karnataka, India Vedaanta Senior Living Full time ₹ 15,00,000 - ₹ 25,00,000 per yearManager – Sales (Premium Senior Living Villas & Apartments) Locations: Guruvayur (Kerala) | Chengalpattu and Trichy (Tamil Nadu) Organization:Vedaanta Senior Living| About UsVedaanta Senior Living is a specialist senior care company founded in 2015 by professionals who have successfully built India's largest senior living brand. Within just 10 years, we... 
- 
					  Cluster Manager7 days ago 
 Bengaluru, Karnataka, India Lifebridge Senior Care Full time ₹ 12,00,000 - ₹ 36,00,000 per yearPosition SummaryThe Cluster Manager is accountable for the overall performance, resident experience, and operational integrity of all senior living communities within an assigned region. This role provides strategic direction, people leadership, and operational oversight, ensuring that each community delivers consistent, high-quality, and values-driven... 
- 
					  Assistant Manager1 week ago 
 Bengaluru, Karnataka, India Lifebridge Senior Care Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDescription of the Position:As an Assistant Manager - Client Engagement, you'll be a key point of contact for clients who have purchased homes in a senior living community. This role requires exceptional interpersonal skills, patience, and empathy, as your primary clientele will be senior citizens. You'll be responsible for building and nurturing strong... 
- 
					  Assistant Manager Training1 day ago 
 Bengaluru, Karnataka, India Brookdale Senior Living Full time ₹ 6,00,000 - ₹ 18,00,000 per yearSub-DepartmentOutreach | Training & QualityJob posted onOct 28, 2025Employee TypePermanentExperience range (Years)3 years - 8 yearsFunctional AreaMaster Team NameAbout EmeritusEmeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It... 
- 
					  Manager - Brand and Offline Marketing1 week ago 
 Bengaluru, Karnataka, India Lifebridge Senior Care Full time ₹ 20,00,000 - ₹ 25,00,000 per yearThe Manager Brand & Offline Marketing is responsible for developing and executing brand strategy, integrated campaigns, creative assets, and offline marketing initiatives that strengthen the positioning and visibility of the organizations three distinct brands. This role focuses on brand storytelling, market insights, events, and stakeholder engagement,... 
- 
					  Human Resources1 week ago 
 Bengaluru, Karnataka, India KITES Senior Care Full time ₹ 3,00,000 - ₹ 4,50,000 per yearSelected Intern's Day-to-day Responsibilities IncludeAssisting with daily operational tasks as assigned by the team.Managing data entry, documentation, and record-keeping.Collaborating with team members to ensure smooth workflow.Completing assigned tasks within deadlines while maintaining quality.About Company: Inspired by elders and delivered by passionate... 
- 
					  Payroll Manager2 weeks ago 
 Bengaluru, Karnataka, India Lifebridge Senior Care Full time ₹ 12,00,000 - ₹ 36,00,000 per yearKey Responsibilities1. Payroll ManagementAdminister and manage monthly payroll processing across all units and verticals.Ensure 100% accuracy in salary computation, deductions, and payouts.Validate attendance, overtime, leave, and shift data from HRMSPrepare monthly salary registers, bank transfer statements, and payroll reconciliation reports.Manage full... 
- 
					  Operations Manager2 days ago 
 Bengaluru, Karnataka, India MANASUM SENIOR LIVING Full time ₹ 4,20,000 - ₹ 4,50,000 per yearRole OverviewWe are looking for an experienced and proactive Operations Manager to oversee day-to-day operations, streamline standard operating procedures (SOPs), ensure timely project execution, and maintain strong client relationships. This role requires someone who can balance process discipline with people management and deliver a seamless client... 
- 
					  Manager Procurement7 days ago 
 Bengaluru, Karnataka, India Antara Senior Living Full time ₹ 15,00,000 - ₹ 25,00,000 per yearEmployee CareerDevelopment ProgramsAs per a survey conducted by SHRM India in 2022, 76% of Indian employees cite learning opportunities as a key motivator for job satisfaction.At Antara, we are deeply committed to the continuous growth and well-being of our employees. Our robust Learning and Development and Employee Career Development programs offer a range...