International Customer Service Executive

2 weeks ago

Mumbai, Maharashtra, India place8 Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Location: Andheri (Mumbai) | Shift: Night Shift (11 PM – 8 AM) | Experience: 1+ Year | Qualification: HSC/Graduate

Join , India's No.1 matchmaking platform, as a VIP Service Executive and help people across the globe find their life partners This is a client-facing role where you'll handle premium international members, provide personalized matchmaking support, and ensure a high-quality experience.

Key Responsibilities:

  • Manage and support international VIP clients through their matchmaking journey.
  • Curate and recommend matches based on preferences and compatibility.
  • Facilitate conversations between matches and offer relationship guidance.
  • Maintain client satisfaction through regular follow-ups and personalized support.
  • Handle sensitive information with the highest level of confidentiality.

Skills & Requirements:

  • Excellent English communication and interpersonal skills.
  • 1+ year of experience in International customer service, sales, or client relationship management.
  • Comfortable working night shifts (11 PM – 8 AM) for international clients.
  • Strong understanding of diverse cultures and relationship dynamics.
  • Empathetic, patient, and result-driven attitude.

Why Join

  • Be part of India's leading and most trusted matchmaking brand.
  • Work with global clients and enhance your international exposure.
  • Great incentives, learning opportunities, and career growth.
  • Dynamic and supportive work environment.

Job Type: Full-time

Pay: ₹400, ₹600,000.00 per year

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • International voice process: 1 year (Required)

Language:

  • English (Preferred)

Shift availability:

  • Night Shift (Preferred)

Work Location: In person

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