process Trainer

6 days ago

Bengaluru, Karnataka, India Conduent Full time US$ 60,000 - US$ 1,20,000 per year

Process trainer - International voice process experience is MANDATORY

NIGHT SHIFTS

Class room training

  • Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills.
  • Responsible for design and update of basic level training materials and courses based on client or internal needs.
  • Organizes training content in a clear sequence for delivery.
  • Works with subject matter experts to keep content current and effective.
  • Reviews and prepares training resources and materials to deliver classes.
  • Collects training feedback from participants.
  • Conducts "train the trainers" sessions, as necessary.
  • Analyzes, produces, and distributes training reports.
  • Guides other trainers and assigns tasks.
  • Performs other duties as assigned
  • Complies with all policies and standards

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