Retail Expansion
11 hours ago
Company Description
Frikly is India's leading D2C destination for interior materials and décor, offering an extensive online catalog combined with immersive hands-on experiences at flagship Experience Centers in Jayanagar, Bangalore, and Jubilee Hills, Hyderabad. Focused on enabling confident design choices, Frikly blends online convenience with physical store interactions to provide style, quality, and value. Backed by industry leaders, including Niraj Shah (Founder & CEO of Wayfair), James Savarese (Former COO of Wayfair), and Velvet Sea Ventures, Frikly is committed to revolutionizing the interior design shopping experience.
Role Description
This is a full-time on-site role for a Retail Expansion Specialist located in Nagpur. The responsibilities include managing retail operations, coordinating the rollout of new retail locations, maintaining and improving customer satisfaction, implementing strategies to grow the retail footprint, and ensuring high standards of customer service and product knowledge across all touchpoints. Collaboration with internal teams and ensuring seamless communication between stakeholders will also be a key aspect of this role.
Qualifications
- Strong skills in Retail Sales and the ability to manage retail operations effectively
- Comprehensive Product Knowledge to provide informed recommendations to customers
- Customer Service and Customer Satisfaction skills to ensure exceptional client experiences
- Excellent Communication skills to work with diverse teams and customers
- Proven ability to meet sales targets and expand market presence
- Problem-solving skills and the ability to handle challenges with a professional attitude
- Prior experience in retail expansion or management is advantageous
- Bachelor's degree in Business, Marketing, or a related field is preferred
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