Customer Service Exe

14 hours ago

Noida, Uttar Pradesh, India Basebiz The Consulting Company Full time ₹ 5,20,800 - ₹ 6,00,000 per year

Job Role: US Banking Blended Process (Voice & Chat)

Shift: US Shifts (No Cabs)

Week Offs: 02 Rotational Week Offs

Location: Noida

Immediate Joiners Needed

Experience: 01 year International BPO experience

Salary: Up to 50000 CTC & 43400 In Hand per month

Qualification: Undergrads & Graduates with 01 Year of International Experience with Excellent Communication Skills

We are hiring for a US Banking Blended Process, (voice and chat), any graduate or undergrad. with minimum 01 year of international bpo experience and with excellent communication skills can apply, 5 days a week working with rotational shifts and rotational offs., no cab, salary - Rs.50000 ctc and Rs.43400 inhand, work from office profile

Key Responsibilities:

  • Customer Support:
  • Respond to customer inquiries via chat, and phone calls.
  • Deliver exceptional service by understanding customer concerns and resolving them effectively.
  • Process Adherence:
  • Follow all company guidelines and process workflows.
  • Ensure compliance with quality and regulatory standards for international customer service.
  • Documentation:
  • Accurately document customer interactions and maintain up-to-date records in CRM tools.
  • Issue Resolution:
  • Identify customer issues, escalate unresolved problems to the relevant department, and provide timely updates to customers.
  • Collaboration:
  • Work closely with team members and supervisors to share insights and achieve team performance goals.

Skills and Competencies:

  • Communication Skills: Excellent verbal and written English communication skills.
  • Customer Focus: Strong ability to understand customer needs and deliver personalized solutions.
  • Problem-Solving: Analytical thinking and a proactive approach to resolving customer issues.
  • Time Management: Ability to manage multiple tasks and meet deadlines effectively.

What We Offer:

  • Competitive salary with performance incentives.
  • Opportunities for skill development and career progression.

Share your CVs on

Job Types: Full-time, Permanent

Pay: Up to ₹43,400.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Education:

  • Higher Secondary(12th Pass) (Required)

Experience:

  • International BPO (Voice, Chat or Blended): 1 year (Required)

Language:

  • English (Required)

Location:

  • Noida, Uttar Pradesh (Required)

Shift availability:

  • Night Shift (Required)
  • Overnight Shift (Required)

Work Location: In person

  • Customer Service

    1 week ago

    Noida, Uttar Pradesh, India Apogee Service Pvt. Ltd Full time ₹ 25,000 - ₹ 35,000 per year

    Profile - Customer ServiceQualification- 12 th + Experience in customer service/ Graduate FreshersExcellent communication skill in English.Location - NoidaMust be comfortable with US Shift( Night Shift)One way cab facility provided.Immediate joiner required.Job Types: Full-time, PermanentPay: ₹25, ₹35,000.00 per monthEducation:Higher Secondary(12th Pass)...

  • Customer Service

    9 hours ago

    Noida, Uttar Pradesh, India IEnergizer Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company OverviewiEnergizer is a premier business process outsourcing provider, specializing in customer management solutions that elevate your brand's performance. We support the growth of our partners by offering comprehensive life-cycle customer support services, catering to sectors like healthcare, banking, and gaming. With a commitment to quality and...

  • Customer Service

    6 hours ago

    Noida, Uttar Pradesh, India Vrcyn Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Overview: We are looking for a dedicated and customer-oriented Chat Process Associate to join our dynamic team. As a Chat Process Associate, you will be responsible for handling customer inquiries through online chat, providing top-notch support and resolving queries in a timely and professional manner. You will play a crucial role in delivering...

  • Customer Service

    2 days ago

    Noida, Uttar Pradesh, India Pearson Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are the world's learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.The Program Coordinator and Relationship...

  • Customer Service

    1 week ago

    Noida, Uttar Pradesh, India Koel Hireright Full time ₹ 1,06,400 - ₹ 3,60,000 per year

    *Job Title:* Customer Service - Import Export*Location:* Noida Sector-63*Qualification:* Graduate or MBA preferred*Experience:* 2 to 5 Years*Salary:* upto 30k*Shift Timing:* 9:30 to 6:30 pm*Week Off:* Sunday*Industry:* Freight forwarding & Logistics*Gender Preference:* Both (preferred female)*Key Skills Required** Excellent written and verbal communication...

  • Customer Service

    2 weeks ago

    Noida, Uttar Pradesh, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Handle customer inquiries and resolve issues via chat.Provide excellent customer service and ensure high levels of customer satisfaction.Work effectively in a team environment to achieve common goals. Required Candidate profileExcellent communication and interpersonal skills.Ability to work in a dynamic and rapidly changing environment.Strong...

  • Customer Service

    2 weeks ago

    Noida, Uttar Pradesh, India Imaginators Try Going Beyond Full time ₹ 32,000 per year

    Profile- Customer Service Voice Location- Noida Package- Upto 32k Exp- Min-6 Months Skills- Good communication skills, query resolution. Shifts- Day||5.5 Days working||No Cabs Only Graduates Anushika

  • Customer Service

    4 days ago

    Noida, Uttar Pradesh, India Iskpro Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description:Skill Required:Identify and pursue new business opportunities through market research, networking, and cold calling. Build and maintain strong relationships with clients, understanding their needs and providing solutions to meet them. Develop and implement sales strategies to achieve revenue targets and expand the company's customer base. ...

  • Customer Service Representative

    16 hours ago

    Noida, Uttar Pradesh, India iQor Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptioniQor CXBPO is a trusted partner in providing intelligent end-to-end customer experience solutions for global brands. With a workforce of 40,000 employees across 10 countries, we combine 30 years of industry expertise with cutting-edge AI-driven innovations to optimize customer interactions. iQor offers agile, scalable solutions that ensure...

  • Customer Service Representative

    20 hours ago

    Noida, Uttar Pradesh, India IEnergizer Full time ₹ 25,000 - ₹ 50,000 per year

    Company OverviewIEnergizer is a leading Business Process Outsourcing provider, specializing in comprehensive customer management solutions. We support and advocate our clients' brands, helping them acquire, support, retain, and grow their markets with complete life-cycle customer support services. As a trusted partner, IEnergizer delivers high-quality...