Senior Technical Writer

Job Title: Senior Technical WriterLocation: BangaloreExperience Required: 4-7 years

About Avo AutomationAvo Automation is a leading provider of intelligent process automation solutions, empowering enterprises to liberate their teams from manual, repetitive tasks through end-to-end automation. Avo believes in creating a world where automation is intuitive, scalable, and accessible. Our platform combines test automation, process discovery, and RPA in a unified experience—helping customers accelerate digital transformation.

At Avo, we believe clear, concise, and user-focused documentation is as critical as the product itself. The documentation team plays a pivotal role in enhancing user adoption, reducing support load, and enabling developers, testers, and business users to unlock the full value of our automation suite. This role is vital to our continued growth and customer satisfaction.

Role OverviewWe are seeking a Senior Documentation Specialist with 4–7 years of experience to join our growing documentation team. This role is ideal for someone who thrives in dynamic environments, has a strong grasp of software documentation standards, and is passionate about delivering content that makes complex concepts simple and accessible. You will work closely with product managers, developers, QA, UI/UX teams, and customer-facing stakeholders to ensure that every product release is supported by world-class documentation.

Key Responsibilities

• Create, update, and manage end-user documentation for Avo's suite of products, including user guides, installation manuals, API references, release notes, and online help
• Collaborate with product managers and engineers to understand technical features and translate them into clear, structured, and user-friendly content
• Own and drive the documentation lifecycle from planning to publishing, ensuring content is accurate, up-to-date, and aligned with product releases
• Write for multiple audiences including technical users, business analysts, and system admins
• Maintain and improve documentation standards, templates, and style guides
• Work with UI/UX and design teams to align documentation tone and visuals with brand and product design
• Review and edit documentation created by junior writers or product teams for clarity, consistency, and grammar
• Proactively identify content gaps, usability issues, and improvement opportunities across documentation sets
• Support the creation of quick-start guides, onboarding materials, in-product tooltips, and learning content

Qualifications & Skills

• Bachelor's degree in English, Technical Communication, Computer Science, or related field
• 6–7 years of professional experience in technical writing or product documentation, preferably in the software or SaaS domain
• Strong portfolio showcasing a variety of documentation deliverables
• Excellent written and verbal communication skills with a user-first mindset
• Hands-on experience with documentation tools such as GitBookm MadCap Flare, Adobe FrameMaker, Markdown, or similar authoring tools
• Familiarity with HTML, CSS, XML, or version control systems like Git is a plus
• Experience working in an Agile/Scrum development environment
• Strong analytical and organizational skills, with the ability to prioritize and manage multiple tasks

Why Join Avo?

• Be part of a mission-driven team transforming how enterprises work
• Work on cutting-edge automation technologies with global impact
• A work environment with opportunities for growth and recognition
• Professional growth opportunities and continuous learning support

Apply NowIf you're a seasoned documentation professional passionate about crafting content that empowers users, we'd love to hear from you.