Senior Technical Writer

1 day ago

Bengaluru, Karnataka, India MeetRecord Full time
Job Description

About MeetRecord

MeetRecord is transforming the way revenue teams capture, analyse, and leverage customer conversations. Our platform helps sales and customer success teams drive better sales coaching through conversation intelligence, AI-powered customer role-plays, and seamless workflows.

We are seeking a Senior Technical Writer who can lead the creation of both technical documentation and customer-facing sales content. If you can simplify complex concepts into content that drives adoption, trust, and competitive advantage, this role is for you.

Responsibilities

- Develop and maintain high-quality technical documentation: help guides, API docs, product manuals, and knowledge base articles.
- Write sales enablement content such as battle cards, buyer guides, sales playbooks, FAQs, and product positioning sheets for customer-facing teams.
- Collaborate with Product, Sales, and Customer Success teams to understand customer needs and translate technical details into impactful collateral.
- Ensure consistency in messaging, tone, and accuracy across all technical and customer-facing materials.
- Continuously improve content discoverability, usability, and visual presentation.
- Mentor other writers and establish best practices for technical + sales content creation.

Requirements

- 5+ years of professional experience as a Technical Writer / Content Strategist, preferably in a US SaaS or B2B technology environment.
- Proven track record of writing customer-facing collateral (battle cards, competitive guides, playbooks, sales enablement assets).
- Strong ability to understand complex product functionality and communicate it clearly for both technical and non-technical audiences.
- Familiarity with documentation tools (Confluence, Markdown, Git, etc.) and content design best practices.
- Excellent written and verbal communication skills in English.

Why Join MeetRecord

- Flexible Work Hours Work at your best productivit
y window.Healt
- h Coverage Comprehensive health insurance for you and your family.Optio
- nal Work from Home Flexibility to work remotely when needed.Team
- Dine Outs & Events Weekly company-sponsored dine-outs to bond and unwind.High-
- Impact Work Shape both customer experience and sales success at a fast-growing SaaS company.

If youre excited about creating content that drives both product adoption and sales growth, wed love to hear from you. Apply now and help us build the voice of MeetRecords technology. Write to [Confidential Information], cc: [HIDDEN TEXT].

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