Technical Writer

23 hours ago

Bengaluru, Karnataka, India Capgemini Full time
Networking Software Technical Writer???? Location: BangaloreAbout the RoleWe are seeking a detail-oriented and technically proficient Networking Software Technical Writer to join our team.
In this role, you will be responsible for creating high-quality documentation that helps users understand and effectively use our networking software products.
You will work closely with engineers, product managers, and QA teams to produce user guides, API documentation, configuration manuals, and more.Key ResponsibilitiesDevelop and maintain comprehensive documentation for networking software products.Translate complex technical concepts into clear, concise, and user-friendly content.Create and update user manuals, installation guides, API references, and troubleshooting documents.Collaborate with cross-functional teams to gather technical information and validate documentation.Use tools like Markdown, DITA, or XML to structure and publish content.Create diagrams, flowcharts, and visuals to enhance documentation clarity.Ensure documentation aligns with branding, style, and accessibility standards.Participate in product testing to understand features and identify documentation needs.Required Qualifications4+ years of experience in technical writing, preferably in networking or software domains.Strong understanding of networking concepts (e.g., TCP/IP, DNS, VPN, firewalls, routing protocols).Proficiency with documentation tools such as Git, Confluence, JIRA, and Adobe Frame Maker.Excellent written and verbal communication skills.Ability to manage multiple projects and meet deadlines.Preferred QualificationsExperience with cloud networking (AWS, Azure, GCP).Familiarity with REST APIs, SDKs, and scripting languages (e.g., Python, Bash).Certifications such as CCNA, CCNP, or Comp TIA Network+.Experience working in Agile/Scrum environments.

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