Customer Relationship Manager

1 day ago


Mira Road Mumbai Maharashtra, India CJ konsultants Full time ₹ 3,60,000 - ₹ 4,20,000 per year

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Type: Full-time

Pay: ₹30, ₹35,000.00 per month

Work Location: In person



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