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Customer Service

2 weeks ago


Navi Mumbai, Maharashtra, India HireWave Full time ₹ 2,16,000 - ₹ 3,60,000 per year

Hiring for International Voice Process Customer Support. We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently.

Key Responsibilities-

  • Provide voice-based support to international customers.
  • Handle and resolve customer queries effectively and efficiently.
  • Comfortable working in 24/7 rotational shifts including night shifts.
  • Adhere to process requirements.
  • Excellent English communication skills (verbal and written).

Salary Range: 18,000 to 30,000 per month (based on experience)

Shift: 24x7 rotational with 2 rotational offs per week

Education HSC / Grad Fresher or Experience will do.

Benefits-Lucrative performance-based incentives

Medical Insurance coverage

Cab facility provided for convenient travel

Travel Allowance included:- Rs;-1750

Work-life balance with 2 rotational weekly offs

Address: - Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra,

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