
Customer Support Executive
1 day ago
Key Responsibilities
Handle incoming and outgoing calls in a polite and professional manner
Understand customer needs and provide appropriate solutions
Follow scripts/guidelines while addressing different customer concerns
Maintain accurate records of all interactions in the system
Promote customer satisfaction and loyalty by going the extra mile
Attend regular training sessions to stay updated and improve performance
Achieve daily and monthly performance targets
Requirements
Good communication skills in Tamil and English (Required)
Active listening and a customer-focused attitude
Basic computer skills
Ability to multitask and manage time efficiently
Positive attitude and eagerness to learn
Previous experience in a call center is an advantage (not mandatory)
Punctuality and regular attendance are essential
Bachelor's degree (Required)
Must be able to relocate or commute to Saibaba Colony, Coimbatore
Salary
Fixed Salary (CTC): ₹14,500 – ₹15,500 per month
Performance Incentives: ₹2,500 – ₹3,500 per month
Total Monthly Earnings Potential: Up to ₹19,000
Shift Timings.
Morning Shift
Evening Shift
Night Shift
Work Schedule: 6 working days per week
Benefits
Health Insurance
Paid Time Off
Provident Fund (PF)
Overtime Pay
Performance Bonus
Shift Allowance
Yearly Bonus
Complimentary refreshments are provided during shifts
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