Customer Support Executive

21 hours ago


Coimbatore, Tamil Nadu, India RedTaxi Full time ₹ 1,00,000 - ₹ 1,50,000 per year

Key Responsibilities
Handle incoming and outgoing calls in a polite and professional manner

Understand customer needs and provide appropriate solutions

Follow scripts/guidelines while addressing different customer concerns

Maintain accurate records of all interactions in the system

Promote customer satisfaction and loyalty by going the extra mile

Attend regular training sessions to stay updated and improve performance

Achieve daily and monthly performance targets

Requirements
Good communication skills in Tamil and English (Required)

Active listening and a customer-focused attitude

Basic computer skills

Ability to multitask and manage time efficiently

Positive attitude and eagerness to learn

Previous experience in a call center is an advantage (not mandatory)

Punctuality and regular attendance are essential

Bachelor's degree (Required)

Must be able to relocate or commute to Saibaba Colony, Coimbatore

Salary
Fixed Salary (CTC): ₹14,500 – ₹15,500 per month

Performance Incentives: ₹2,500 – ₹3,500 per month

Total Monthly Earnings Potential: Up to ₹19,000

Shift Timings.
Morning Shift

Evening Shift

Night Shift

Work Schedule: 6 working days per week

Benefits
Health Insurance

Paid Time Off

Provident Fund (PF)

Overtime Pay

Performance Bonus

Shift Allowance

Yearly Bonus

Complimentary refreshments are provided during shifts

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