Customer Support Specialist

18 hours ago


Lucknow, Uttar Pradesh, India E-ProfitBooster UK Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,00,000 per year

E-ProfitBooster UK is looking for an experienced, passionate and hardworking Customer Support Executive with excellent English Communication skills for our UK clients. We're proud to have top E-Commerce clients in the UK. If you're excited to be part of a winning team, E-ProfitBooster UK is a great place to grow your career. You will be working closely with Operations, IT and Accounts departments.

LOCATION: Lucknow, Uttar Pradesh

Responsibilities-

  • Replying to resolve customer queries on emails and calls.
  • Reviewing sales insights and using them to develop informed sales strategies
  • Handling sales and listings for UK Ecommerce platforms-Amazon, ebay etc
  • Placing orders with suppliers through emails and calls.
  • Chasing courier companies to track the orders.
  • Liaison with the warehouse team based in the UK
  • Handling product catalogues for inventory

Qualifications-

  • Freshers are welcome to apply
  • Excellent verbal and written English is mandatory
  • Critical thinker and problem-solving skills
  • Team player
  • High Proficiency in MS Excel, Word and typing

Job Type: Full-time

Benefits:

  • Health insurance

Ability to commute/relocate:

  • Lucknow, Lucknow , Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • total work: 1 year (Preferred)

Language:

  • English (Required)

Job Type: Full-time

Pay: ₹14, ₹18,000.00 per month

Benefits:

  • Health insurance

Experience:

  • Customer Service: 1 year (Preferred)

Language:

  • English (Required)

Work Location: In person


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