WFM RTM Manager

Job Title: WFM RTALocation: Thane, MaladDepartment: WFMWork Environment - 24*7Job Summary: The Workforce Management (WFM) Real-Time Analyst (RTA) is responsible for monitoring and managing real-time workforce metrics to ensure optimal staffing levels and adherence to operational targets. This role involves making immediate adjustments to schedules,...

Five (5) years related call center workforce management experience with at least 2 years of supervisory experience of leading a team of Real Time Analysts in a fast paced environment.Experience in Planning and Scheduling will be an added advantage.Preferred Special Skills, Knowledge or QualificationsOverall 5+ years of experience in WFM2 years of experience...

Scheduler Workforce Management | Lumina DatamaticsExperience Required: 2+ years in SchedulerWork Location: Andheri East, Mumbai(Work from OfficeJob Type: Full-time | US Shift-based (24x7 Rotational)About the CompanyLumina Datamatics is a trusted partner providing Content Services, Retail Support Services, and Technology Solutions to global leaders in the...

Working Hours - 9 hours 5 days a week Job Responsibilities:6+ years of WFM Experience with hands-on experience of IEX and CXOne.Working knowledge of WFM tools like Verint, Genesys, Aspect and Calabrio etc. is an advantage.Advanced Excel knowledge is compulsory with working knowledge of other MS Office tools like PowerPoint, Word and Outlook.Experience with...

Job Title: RTM-Client Service OfficerCorporate Title: AVPRole DescriptionRTM-Client Service Officers (CSO) act as single points of contact for all DB custody clients inquiries for the Security Services (SES) business. The query may pertain to Settlements, Corporate Actions, Income, Reporting, Tax or Account administration. In addition, CSOs liaise with all...

Job Role: Senior Technical ConsultantJob Location:Bangalore, Chennai, Hyderabad, Noida, PuneShift: US Shift (7PM IST-3PM IST)Work Mode: Hybrid( 11 days WFO)Relevant Exp: 8+ yrsJob Description:Technical Consultant for Infor Workforce Management (WFM) to provide expert Application Management Services (AMS) and Application Development Services (ADS). Technical...

Job DescriptionJob Title: WFM LeadReq Id: 104755City: MumbaiState/Province: MaharashtraPosting Start Date: 10/17/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic...

Designation: Associate Vice President (WFM, MIS & Automation)Department: Business ExcellenceWork Model: Work from OfficeShift: UK Shift ( 2PM-11 PM / 3PM-12AM)Location: Airoli, Navi are seeking a transformational leader as AVP - WFM, MIS & Automation to architect and drive resource planning, advanced analytics, reporting, and automation excellence across our...

Hiring for our client: WFM Analyst to handle RTA, forecasting, capacity planning, attrition, scheduling, reporting & headcount tracking. Requires 2+ yrs WFM experience, Excel skills, and strong analytical, problem-solving & communication abilities.

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...