WFM RTM Manager

4 days ago


Gurgaon, Haryana, India Taskus Full time ₹ 15,00,000 - ₹ 25,00,000 per year
  • As a WFM RTM Manager you handle the entire RTA team including Supervisors and RTAs
  • Min of 8+ years of experience in WFM department
  • Ability to demonstrate and articulate understanding of key workforce management concepts
  • Proficient with phone system reporting and scheduling tools (Verint, Nice, IEX, Cisco) as well as Microsoft Office (Excel, Word, PowerPoint, Outlook)
  • Strong quantitative/analytical skills

Location : - Navi Mumbai,Gurugram,Indore,Mohali


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