Client Director
1 week ago
Key Responsibilities
- Serve as the primary liaison between Hitachi Vantara and client stakeholders.
- Oversee strategic execution of the ITSA, and HWaaS contract and ensure compliance with contractual obligations.
- Lead and establish governance forums including the Capacity Management Working Group and quarterly business reviews.
- Ensure delivery of financial commitments including Total Minimum Commitment and rebate mechanisms.
- Support deployment planning across global territories and facilitate escalation resolution.
- Champion innovation and continuous improvement aligned with our clients IT strategy.
Qualifications
- 15+ years of enterprise account leadership experience in IT services or infrastructure.
- Proven track record managing enterprise multiyear contracts and global delivery programs.
- Strong understanding of consumption-based infrastructure models and enterprise SLAs.
- Excellent communication, negotiation, and stakeholder management skills.
- Qualification: Bachelors degree in Engineering (B.E/B.Tech) or equivalent.
- MBA preferred
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