Senior Director of Client Success

2 days ago

Bengaluru, Karnataka, India Pegasystems Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Meet Our Team
The Senior Director is a strategic executive role responsible for leading Pega Consulting India's transformation, scaling delivery operations, and driving client success. This role is ideal for visionary leaders who can shape consulting strategies, build organizational capability, and influence outcomes across global engagements.

Picture Yourself At Pega
Pega is changing the way the world builds software.
You will lead the strategic direction of Pega Consulting India, working closely with global stakeholders to drive innovation, talent development, and client impact. Your leadership will be central to building a strong consulting brand and delivering transformational outcomes.

What You'll Do At Pega
Strategic Leadership

  • Aligns company vision with industry trends to drive strategic direction.
  • Leads change, influences stakeholders, fosters innovation.
  • Collaborates globally to scale adoption and consulting solutions.
  • Champions AI-driven innovation and leads initiatives across APAC, EMEA, and Americas.
  • Owns and drives P&L performance across sales and delivery functions.

Organizational Development

  • Build and mentor senior consulting leaders.
  • Drive succession planning, leadership enablement, and organizational agility.
  • Shape talent strategy and foster a culture of excellence and inclusion.

Client & Partner Engagement

  • Act as a senior advisor to our clients, internal stakeholders.
  • Champion thought leadership, brand visibility through internal and external channels.
  • Represent Pega in executive forums and global programs.

Who You Are

  • A self-starter and passionate leader who consistently delivers high impact, measurable results for clients
  • A seasoned executive with deep experience in Sales, Consulting, delivery, and transformation.
  • Skilled in strategic planning, organizational leadership, and stakeholder engagement.
  • Able to lead complex initiatives and inspire cross-functional teams.

What You've Accomplished

  • 15+ years of experience in enterprise consulting. Minimum 8+ years in senior leadership roles with global exposure.
  • Proven success in scaling teams and driving strategic change.
  • Understanding of Pega / low-code / no-code technology and delivery methodology is preferred
  • Deep industry expertise and global consulting exposure.

Preferred Strategic Accomplishments

  • Global Thought Leadership : Speaker or contributor at major conferences, industry panels, or publications in enterprise technology or consulting.
  • AI & Automation Strategy : Experience in embedding AI, ML, or intelligent automation into consulting delivery models or client solutions.
  • Diversity & Inclusion Champion : Led initiatives that significantly improved DEI metrics within consulting or delivery organizations.
  • Innovation Leadership : Demonstrated success in incubating and launching new service offerings or delivery accelerators that have scaled regionally or globally.

Pega Offers You

  • Gartner Analyst acclaimed technology leadership across our categories of products
  • Continuous learning and development opportunities
  • An innovative, inclusive, agile, flexible, and fun work environment
  • Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

Job ID: 22434

  • Client Success

    2 days ago

    Bengaluru, Karnataka, India NTT Ltd. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAAs a Senior...

  • Client Success

    2 days ago

    Bengaluru, Karnataka, India NTT DATA Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAAs a Senior...

  • Senior Director, Customer Success

    2 weeks ago

    Bengaluru, Karnataka, India Black Duck Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and...

  • Senior Director, Customer Success

    2 weeks ago

    Bengaluru, Karnataka, India Black Duck Software, Inc. Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and...

  • Senior Director

    2 days ago

    Bengaluru, Karnataka, India WNS Global Services Pvt Ltd Full time

    Senior Director - RNA Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance,...

  • Director, Customer Success

    7 days ago

    Bengaluru, Karnataka, India Bluevine Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About BluevineBluevine is transforming small business banking with innovative solutions like checking, lending, and credit—all tailored to help entrepreneurs thrive. With best-in-class technology, advanced security, and a deep understanding of the small business community, we're empowering entrepreneurs to grow with confidence.Backed by leading investors...

  • Enterprise Client Success Lead

    2 days ago

    Bengaluru, Karnataka, India ArborVitae Full time US$ 90,000 - US$ 1,20,000 per year

    About the Role:We are seeking a passionate, client-focused leader to head theClient Success function. In this role, you will act as the primary advocate and strategic advisor for enterprise clients, ensuring they achieve their business objectives through our platform and services. The role is pivotal in driving smooth onboarding, high user engagement, and...

  • Senior Director

    1 hour ago

    Bengaluru, Karnataka, India Visa Inc. Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description : Senior Director, Merchant Data Platform The Data and Artificial Intelligence Platform (DAP) group is a key component of Visa's Technology organization that provides the enabling technology and processes to handle Visa's data assets and deliver valuable information, products, and services to customers. DAP delivers secure, high-quality and...

  • Senior Director – Software Engineering

    46 minutes ago

    Bengaluru, Karnataka, India Unisys Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    What Success Looks Like In This RoleWe are seeking a Technology leader to lead our APAC Technology Organization, driving innovation, modernization, and engineering excellence across a diverse product portfolio. In this role, you will lead large-scale engineering teams, define technology roadmaps, and ensure delivery of secure, scalable, and market-leading...

  • Director of Client Services

    2 days ago

    Bengaluru, Karnataka, India Numoo HR Full time ₹ 10,80,000 per year

    Job Title: Client Servicing DirectorLocation: BangaloreExperience: 8–10 yearsBudget: Up to ₹90,000 per monthIndustry: Advertising / Integrated Marketing / Creative AgencyEmployment Type: Full-timeRole OverviewWe are seeking an experienced Client Servicing Director to lead client relationships and execution across creative and marketing projects. This...