Associate Director

Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated talent solutions drive the business results you need. 

As an industry leader, we draw upon decades of experience to design innovative tools, products and processes. We develop competitive practices that position organizations for growth and we deliver the insight needed to succeed in today's global marketplace.

Your Role - 

Reporting into the Director you will assist in driving best practice across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction. As an Associate Director you will lead the overall service delivery of the recruitment team and work closely with the Senior Account Director to measure KPIs and build strong stakeholder relationships. Being aware of latest trends and sharing knowledge with the wider Allegis Global Solutions RPO community is critical in ensuring we always add value to our clients.

Your Responsibilities, Impact & Contribution

• Acting as a Recruitment Subject Matter Expert for a functional area of the client's business, you will work with the recruitment teams to leverage best practices in effective recruitment strategies for both current open roles and pipeline positions.  Providing guidance and leading the operations of the team. 
• Keeping abreast of developments in the competitive landscape to help the recruitment teams refine their target strategies for identifying talent within the marketplace. Ensure that robust candidate pipelines are being built and that the talent is being effectively leveraged across the functional discipline
• Accountable for developing and maintaining relationships with key client stakeholders, including the senior management within the Recruitment organization and the overall HR community.
• Participation in long range strategic initiatives such as organizational change, department staff planning and process improvement.
• Driving design and implementation of highly effective results-driven talent research strategies and practices 
• Communicating the process and benefits of the solution to key stakeholders, including changes in process, new initiatives, and additional service offerings.
• Analyzing and communicating recruitment trends, results, and insights to drive future recruitment activity, improve compliance and reduce risk.
• Monitoring the delivery of recruitment services in accordance with the 'AGS Way ', ensuring seamless delivery between the onsite and offshore resources.
• Ensuring the team is fully briefed on the recruitment delivery process to include in- scope activities, SLAs, mandatory recruitment activity stages and team responsibilities.
• Managing relationships with third party service providers, as assigned (recruitment agencies, advertising, background verification, etc.).
• Monitoring service delivery against contractual terms and managing out of scope service requests and providing support for proposal management where appropriate.
• Recruiting, inducting, and training new team members where and when required.
• Ensuring effective performance optimization of all team members, ensuring all KPIs are set, appropriate development plans are devised, and mentoring is provided as required.
• Managing workload allocation within the teams both onsite and offshore, including volume forecasting, headcount planning, leave management, and utilizing Hub services where appropriate.

Your Experience, Qualification & Capability :

• Any graduate full-time, MBA preferred.
• 14 – 18 Years of proven experience in a lead recruitment delivery or Account Manager role, ideally within the RPO environment.
• Experience in conducting performance reviews and driving performance improvement across process management, SLA compliance, and personal conduct.
• Experience in implementing development planning initiatives within an agreed framework, linked to business needs and budget.
• Experience in managing P&L, designing productivity matrix, and managing high performing teams.
• Excellent communication skills with the ability to foster long-term relationships (with internal teams, external partners)
• Ability to interpret data from a variety of internal and external source and predict trends.
• Demonstrable experience managing full cycle recruiting and employer branding initiatives

As a workplace, we focus on relationships – with each other, our clients and our candidates. In fact, serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful. See what's its like to work at AGS by searching #LifeAtAGS on any social network and do visit us