Key Account Manager

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Job Description:

Position Title: Key Account Manager – Abrasive Systems Division (ASD)

Reports To: Regional Sales Manager

Position Summary:

The Area Sales Manager is responsible for achieving sales objectives by independently managing a designated territory or customer accounts. This role is ideal for professionals with foundational sales experience, particularly in value-based selling, and who have demonstrated the ability to apply core sales competencies. While regular guidance is available, the role requires self-direction in day-to-day activities, with the ability to escalate complex situations as needed.

Key Responsibilities:

• Develop and execute a comprehensive sales plan to achieve defined sales targets and business objectives within the assigned territory.

• Coordinate efforts to achieve quarterly and annual sales goals.

• Promote and implement marketing strategies and policies aligned with 3M Abrasive Systems Division (ASD) objectives.

• Utilize the consultative selling process and digital tools (including social selling platforms) to generate leads and drive customer engagement.

• Conduct product demonstrations and application training for customers.

• Represent the Abrasive Systems Division in all customer and distributor interactions, ensuring consistent and professional engagement.

• Maintain accurate and up-to-date records in CRM, including sales activities, customer interactions, and account information.

• Provide timely market intelligence, including updates on competitor activities, customer needs, and product feedback.

• Effectively plan and manage time and resources to optimize territory coverage and customer service.

• Foster and maintain strong relationships with key accounts and prospects.

• Commit to continuous learning and development in areas such as product knowledge, market trends, and advanced sales techniques.

Basic Qualifications:

• Graduate in Engineering or any discipline, preferably with a management qualification.

• Minimum of 4 years of relevant sales experience, with a focus on industrial or B2B sales.

• Proficient in core selling skills with a willingness to further develop in areas such as communication, negotiation, account planning, and analytics.

• Comfortable using sales support systems, including Microsoft Office, CRM tools, and other digital platforms.

Preferred Qualifications:

• Postgraduate degree with strong communication and interpersonal skills.

• Minimum of 2 years of experience with a multinational corporation (MNC).

• Exposure to corporate clients and key account handling.

Key Competencies and Expectations:

• Demonstrated ability in key account management, particularly with direct OEMs (e.g., Hyundai, Renault Nissan, Royal Enfield) and Tier 1/Tier 2 suppliers in automotive, aerospace, and metal fabrication sectors.

• Strong aptitude for value-based selling and solution-oriented sales approaches.

• High proficiency in building relationships and professional networks.

• Strong organizational and process-oriented mindset.

• Ability to perform effectively under pressure and manage multiple priorities.

• Willingness to travel extensively within the region (approximately 20 days per month).

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