O365 Administrator
3 hours ago
Location:
Bangalore, India
Experience:
4–8 years
Employment Type:
Full-time
About the Role
We are seeking an experienced
Office 365 L2 Administrator
with 4–8 years of hands-on expertise in managing and supporting Microsoft 365 environments. The role involves administration, advanced troubleshooting, and ensuring adherence to security and compliance frameworks. The ideal candidate will be a proactive problem solver, able to work independently, handle escalations, and collaborate with cross-functional teams to support enterprise O365 adoption.
Key Responsibilities
- Administer and maintain Office 365 services including
Exchange Online, SharePoint Online, Teams, OneDrive, and Intune
. - Perform user lifecycle management, license allocation, and permission management via
Microsoft 365 Admin Center and PowerShell
. - Troubleshoot and resolve
L2 escalations
in O365 applications with a focus on timely root cause resolution. - Create, optimize, and maintain
PowerShell scripts
to automate administrative tasks, reporting, and bulk operations. - Support
Azure Active Directory
for identity and access management (including advanced scenarios). - Implement and maintain
security and compliance policies
(e.g., MFA, retention, DLP). - Document procedures, contribute to knowledge base, and
mentor junior team members
. - Collaborate with IT and business teams to drive effective use of Microsoft 365 services.
What We're Looking For
- 4–8 years of proven experience
administering Office 365 in mid-to-large scale environments. - Strong knowledge of
Exchange Online, SharePoint, Teams, OneDrive, and Intune
. - Hands-on experience with
PowerShell scripting
for administration, automation, and troubleshooting. - Good understanding of
Azure AD identity management
. - Familiarity with
Microsoft 365 security & compliance features
. - Strong analytical, communication, and problem-solving skills.
- Ability to handle escalations and work independently with minimal supervision.
Preferred Certifications (one or more):
- Microsoft 365 Certified: Modern Desktop Administrator Associate
- Microsoft 365 Certified: Messaging Administrator Associate
- Microsoft 365 Certified: Teams Administrator Associate
- Microsoft 365 Certified: Security Administrator Associate
- Microsoft 365 Certified: Enterprise Administrator Expert
- Microsoft Certified: Azure Administrator Associate
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