O365 Administrator

22 hours ago

Bengaluru, Karnataka, India eJAmerica Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Location:
Bangalore, India

Experience:
4–8 years

Employment Type:
Full-time

About the Role

We are seeking an experienced
Office 365 L2 Administrator
with 4–8 years of hands-on expertise in managing and supporting Microsoft 365 environments. The role involves administration, advanced troubleshooting, and ensuring adherence to security and compliance frameworks. The ideal candidate will be a proactive problem solver, able to work independently, handle escalations, and collaborate with cross-functional teams to support enterprise O365 adoption.

Key Responsibilities

  • Administer and maintain Office 365 services including
    Exchange Online, SharePoint Online, Teams, OneDrive, and Intune
    .
  • Perform user lifecycle management, license allocation, and permission management via
    Microsoft 365 Admin Center and PowerShell
    .
  • Troubleshoot and resolve
    L2 escalations
    in O365 applications with a focus on timely root cause resolution.
  • Create, optimize, and maintain
    PowerShell scripts
    to automate administrative tasks, reporting, and bulk operations.
  • Support
    Azure Active Directory
    for identity and access management (including advanced scenarios).
  • Implement and maintain
    security and compliance policies
    (e.g., MFA, retention, DLP).
  • Document procedures, contribute to knowledge base, and
    mentor junior team members
    .
  • Collaborate with IT and business teams to drive effective use of Microsoft 365 services.

What We're Looking For

  • 4–8 years of proven experience
    administering Office 365 in mid-to-large scale environments.
  • Strong knowledge of
    Exchange Online, SharePoint, Teams, OneDrive, and Intune
    .
  • Hands-on experience with
    PowerShell scripting
    for administration, automation, and troubleshooting.
  • Good understanding of
    Azure AD identity management
    .
  • Familiarity with
    Microsoft 365 security & compliance features
    .
  • Strong analytical, communication, and problem-solving skills.
  • Ability to handle escalations and work independently with minimal supervision.

Preferred Certifications (one or more):

  • Microsoft 365 Certified: Modern Desktop Administrator Associate
  • Microsoft 365 Certified: Messaging Administrator Associate
  • Microsoft 365 Certified: Teams Administrator Associate
  • Microsoft 365 Certified: Security Administrator Associate
  • Microsoft 365 Certified: Enterprise Administrator Expert
  • Microsoft Certified: Azure Administrator Associate

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