Customer Service Associate

5 days ago

Noida, Uttar Pradesh, India University Living Full time ₹ 4,50,000 - ₹ 5,40,000 per year

About us

University Living is a global student housing marketplace that helps international students find the best place to

stay near university campuses around the world. Currently, our platform offers 1.75Mn beds in 35K properties

across 265+ international education hubs in the UK, Ireland, USA, Canada, Europe, Australia, New Zealand,

Singapore & UAE. Students can consult a 24/7 support team of accommodation experts to discover, compare and

book value-for-money accommodation based on their budget, desired location, and other personal preferences.

Qualifications:

● Fluent and excellent communication skills

● Freshers - Graduate / Postgraduate

Key Responsibilities:

 Pre-Sales Support: Address inquiries from prospective students and their families, provide information on accommodation options, and assist with the booking process to facilitate smooth transitions into our properties.

 Post-Sales Assistance: Manage ongoing customer support for current residents, resolving issues related to leases, payments, and accommodation conditions while ensuring high levels of satisfaction.

 Escalation Management: Handle and resolve escalated issues and complaints professionally and efficiently, coordinating with relevant teams to provide timely solutions.

 Customer Query Resolution: Respond to and resolve customer queries related to our services, policies, and procedures, maintaining detailed records and ensuring clarity and accuracy in communications.

 Operational Support: Collaborate with sales and operations teams to streamline processes, identify recurring issues, and contribute to enhancing the overall customer experience.

Requirements:

  1. Proven experience in a customer support or similar role, preferably in international market.

  2. Strong communication skills, both written and verbal.

  3. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

  4. Empathetic and patient approach to customer interactions.

  5. Proficiency in CRM software and Microsoft Office

Job Types: Full-time, Permanent, Fresher

Pay: ₹25, ₹45,000.00 per month

Ability to commute/relocate:

  • Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Is the candidate comfortable with Sector 136 location?
  • Rate their communication skills (1–10)
  • Earliest joining date:
  • Are you comfortable with Rotational Shifts?

Work Location: In person

  • Customer Service Associate

    2 days ago

    Noida, Uttar Pradesh, India Finqy Insure Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About the Role:We are looking for a motivated and customer-focused individual to join our team as a Customer Service Associate in our Noida office. The ideal candidate will be responsible for handling customer queries, providing solutions, and ensuring excellent service experience in Insurance.Key Responsibilities:Respond to customer queries via phone...

  • Customer Service Associate

    3 days ago

    Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 37,20,000 - ₹ 60,70,000

    Job Overview:We are seeking a skilled Customer Service Associate to join our team. As a key member of our customer service team, you will be responsible for resolving customer inquiries in a professional and efficient manner.Key Responsibilities:Respond to all inbound queries as per call flow procedure.Maintain high-quality customer service standards by...

  • Customer Service Associate in Noida

    5 days ago

    Noida, Uttar Pradesh, India EVA2Z Electric Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We are looking for enthusiastic and motivated freshers to join our team as customer service associates. This role is ideal for individuals who are eager to start their career, possess good communication skills, and are passionate about assisting customers.Key ResponsibilitiesHandle inbound and outbound customer calls in a professional manner.Resolve customer...

  • Customer Service Associate- Delhi India

    4 weeks ago

    Noida, Uttar Pradesh, India Amazon Full time

    Work from Office with Amazon Customer ServiceRole: Customer Service AssociateJob Type: Contractual Location: Work from Office in Delhi/NoidaOur mission at Amazon is to be Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and...

  • Customer Service Associate- Delhi India

    1 week ago

    Noida, Uttar Pradesh, India Amazon Full time

    DESCRIPTIONWork from Office with Amazon Customer Service Role Customer Service Associate Job Type Contractual Location Work from Office in Delhi NoidaOur mission at Amazon is to be Earth s most customer-centric company and our award-winning Customer Service team is a key part of achieving that goal Doing our best for our customers is where we get our...

  • Customer Service Associate- Delhi India

    5 days ago

    Noida, Uttar Pradesh, India Amazon, Inc. Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    What qualifications do we need from you?Minimum age: 18 years old Have the right to work in India Strong communication skills in English (both written and oral fluency) Experience working with a computer The availability to work varying shifts from Monday to Sunday within the operating hours Willingness and ability to work in rotating shifts (i.e....

  • Customer Service Associate- Delhi/Noida India

    2 weeks ago

    Noida, Uttar Pradesh, India Amazon Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Work from Office with Amazon Customer ServiceRole:  Customer Service AssociateJob Type: Contractual Location: Work from Office in Delhi/NoidaOur mission at Amazon is to be Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy,...

  • Customer Service Associate- Delhi/Noida India

    14 hours ago

    Noida, Uttar Pradesh, India Amazon Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    DESCRIPTIONWork from Office with Amazon Customer Service Role: Customer Service AssociateJob Type: ContractualLocation: Work from Office in Delhi/Noida Our mission at Amazon is to be Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our...

  • Customer Service Representative

    3 weeks ago

    Noida, Uttar Pradesh, India Latinum HR Solutions Full time

    Job DescriptionJob Title: Customer Service Representatives / Telesales AssociatesLocation: Noida, Sector 125Industry: Real Estate (Leading Dubai-based Developer)Compensation: Up to 8 LPA (based on experience)Shifts: Rotational (including night shifts)About the RoleWe are hiring energetic and customer-focused Customer Service Representatives and Telesales...

  • Customer Service Associate

    2 days ago

    Noida, Uttar Pradesh, India Red Hibiscus Info Solutions Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    It's International Inbound customer Service Process Min 6 months experience in International Customer Service process Handling basic Customer queries related to Telecom Bills /Customer Resolution expertShould have excellent Communication skills Required Candidate profile5 days working24*7 rotational shift (Majorly night shift)Both side cab facility...