Inbound Manager

Job DescriptionWe are seeking a motivated individual to join our team as an Inbound Process Executive. This role involves handling customer inquiries and providing exceptional service to ensure a positive customer experience.Responsibilities- Handle inbound customer inquiries via phone, email, and chat in a professional and timely manner.- Provide accurate...

Customer OperationsShift Timings US Shift|Management Level Analyst| Travel Requirements - NAInbound Chat AnalystAs a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to...

Job Role: The Team Lead is responsible for ensuring adherence to Service Level Agreements (SLAs) and managing the overall workflow within the team. The role requires analyzing existing work practices, systems, and procedures to improve efficiency and effectiveness. The Team Lead will handle all team-related issues, including people management, conflict...

Job Description:We are looking for a data-driven inbound + outbound marketer to own the majority of the marketing funnel for our company. You will be in charge of attracting right target traffic, niche specific, converting that traffic into new leads for the business, and nurturing those leads to close into customers, the latter of which sales leadership...

Inbound & Outbound Coordination,Warehouse Operations & Planning,Dispatch & Logistics Management,Storage & Inventory Management,Stakeholder Coordination,Cost & Operational Efficiency,ERP/WMS,MS Office

About Us:We are a growing startup focused on CPaaS Solutions like OTP & transactional messaging, WhatsApp-based communication, etc. With a strong inbound sales motion in place, we're now looking to scale our sales function through outbound efforts and strategic expansion. If you're entrepreneurial, ambitious, and ready to build from the ground up, this is...

Hiring: Operations Manager Voice Process | Navi MumbaiCompany:Global ServicesLocation:Navi MumbaiDesignation:Operations Manager Inbound Voice ProcessShift:Day Shift | 6 Days WorkingSalary:Up to 12 LPA (Based on experience and capability)Interview Mode:Face-to-Face onlyKey RequirementsGraduate (Mandatory)Excellent command of English (Verbal Written)Minimum 10...

Job DescriptionKey Responsibilities:- Handle inbound calls from customers regarding products, services, orders, accounts, billing, or technical issues.- Provide accurate, valid, and complete information by using the right tools and systems.- Resolve customer queries or escalate issues to appropriate departments if needed.- Maintain first call resolution...

Job Title: Warehouse ManagerLocation: Bandra West mumbai.| Full-TimeWe're hiring a Warehouse Manager to handle:Inventory & stock managementLogistics coordination (inbound & outbound)Order dispatch & packaging oversightBasic accounts & stock reconciliationWarehouse team supervisionRequirements:Experience in warehouse/logistics/inventoryProficient in...

2 years in a Operations Manager role, managing Voice Customer service operationsoverall 7+ years of ExperienceNeeds to be high on responsibility.Experience required with inbound Customer Service experience Required Candidate profileGraduation is any disciplineExcellent communication (written and verbal) and interpersonal skills.Domestic Voice Customer...