Lead QA Engineer

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Position
Job Description
Reporting to the Senior Project Manager of Product & Engineering, Lead QA engineer will play an essential role in the company's product and system development process while providing end-to-end solutions to software quality problems and data ingestion pipelines. He/she will conduct exploratory, manual, and automated tests before product/system releases to ensure the delivery of reliable and high-performing applications and data systems. Quality should meet the needs while ensuring cost-effectiveness.

Responsibilities

• Lead and coordinate end-to-end QA efforts for software and data ingestion projects as well as drive the software quality assurance lifecycle for both.
• Develop and implement QA processes, standards, and methodologies.
• Collaborate with project stakeholders to define testing objectives and deliverables.
• Define and implement test strategies, plans, and automation frameworks aligned with product requirements.
• Collaborate with cross-functional teams (developers, data engineers, product managers, DevOps) to identify risks and validate solutions.
• Provides QA input in all aspects of the project, including technical design review and development activity.
• Assess existing products or services to identify quality issues.
• Determine performance indicators for product and software and recommend effective solutions to quality issues.
• Build and maintain test automation suites for API, UI, and data pipeline validations.
• Develop, implement, and apply policies and procedures throughout the software development life cycle to maximize the efficiency and quality of software and product.
• Develop quality assurance procedures and tests for developing and improving new and existing systems.
• Review requirements, specifications, and technical design documents to provide timely feedback.
• Create detailed, comprehensive, and well-structured test plans and test cases.
• Estimate, prioritize, plan and coordinate testing activities.
• Identify, record, document, and track bugs.
• Execute RCA for non-conforming software.
• Track quality assurance metrics, like defect densities and open defect counts.

Requirements

• 5+ years of experience in software quality assurance in data-centric environments.
• Hands-on experience with Quality Management Systems (QMS), QA methodologies, tools, and processes as well as testing methodologies
• Experience with automated testing frameworks (e.g., Selenium, Playwright, Cypress, Robot Framework).
• Proficient in testing RESTful APIs, microservices, and backend systems.
• Experience with data validation, ETL/ELT pipelines, and data QA tools (e.g., Great Expectations, DBT, Apache Airflow).
• In-depth understanding of technical documentation
• Experience in writing clear, concise, and comprehensive test plans and test cases.
• Hands-on experience with both white box and black box testing
• Solid knowledge of SQL and Python
• Experience working with a version control system, such as Git and CI/CD systems, such as Azure DevOps, Jenkins, Gitlab CI, etc.
• Experience working in an Agile/Scrum development process.
• Understanding of cloud platforms (AWS, GCP, or Azure) and containerization (Docker/Kubernetes) is a plus.
• Experience with performance and/or security testing is a plus.
• Familiarity with AI/ML is a plus.

Qualifications
Educational Qualifications:

• Bachelor's degree in Engineering, Technology, Computer Science
• 5-7 years relevant industry experience (Healthcare, Pharmaceutical Consulting, Management Consulting, Market Research, Hospital systems, Payers, Enterprise level data-analytical solutions)
• Any QA certifications
• Exposure to data governance, data lineage, and data quality standards
• Performance testing experience (e.g., JMeter, Locust)

Additional Information
OUR CULTURAL BELIEFS:
Patient Minded
I act with the patient's best interest in mind.

Client Delight
I own every client experience and its impact on results.

Take Action
I am empowered and empower others to act now.

Grow Talent
I own my development and invest in the development of others.

Win Together
I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters
I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity
I create an environment of awareness and respect.

Always Innovate
I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.

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