IT Administrator

IT Administrator

Company Overview

PredioAI
is an AI-powered data and intelligence platform for CRE fund managers. We help real estate firms maximize portfolio value through integrated expertise across
Real Estate, Finance, and AI
.

We're building a unified
TechOps and IT Governance team
to manage company-wide IT infrastructure, network security, collaboration tools, and DevOps support.

Role Summary

We are seeking an
experienced IT & Network Engineer / Systems Administrator
to lead the setup, management, and security of our corporate IT environment.

This role will own the
day-to-day operations of PredioAI's toolset
, including Microsoft 365, SharePoint, Slack, VPN, endpoint management, and security frameworks (SOC2 readiness).

You will collaborate closely with leadership across India, the U.S., and Canada to build a secure, scalable, and well-documented IT foundation for the organization.

Key Responsibilities

1. Tool & Network Administration

• Manage and administer
  Microsoft 365
  , SharePoint, OneDrive, Slack, Zoom, and related collaboration tools.
• Set up, configure, and manage
  user accounts, groups, and permissions
  via Azure AD or similar directory service.
• Oversee device management (Intune/Jamf/MDM) for both Windows and Mac endpoints.
• Establish secure VPN access and manage internal/external connectivity.

·       Enforce
Conditional Access Policies
, manage
Microsoft 365 license assignments
, and
audit Entra ID (Azure AD)
users and roles

·       Stay vigilant for
system vulnerabilities via Microsoft Defender for Endpoint or equivalent EDR tools

2. Security & Compliance

• Implement and maintain
  multi-factor authentication (MFA)
  , password policies, and endpoint protection tools.
• Coordinate with the CTO on
  SOC 2 readiness
  and IT security documentation.
• Perform regular
  access audits, patch management, and vulnerability reviews
  .
• Maintain logs for compliance and support data retention policies.
• Review and respond to
  Microsoft Defender for Cloud alerts and threat reports
  .
• Implement and document
  identity and access governance policies
  , including MFA enforcement and password rotation.

3. Tool Consolidation & Integration

• Inventory all PredioAI IT tools, accounts, and subscriptions identify redundancies.
• Lead migration and consolidation into a single, secure environment (M365/SharePoint or equivalent).
• Support integration with CRM (HubSpot), project management, and marketing platforms.

4. Support & Operations

• Serve as primary point of contact for
  IT helpdesk
  issues (passwords, onboarding/offboarding, licenses, etc.) triage, escalate, and resolve issues efficiently
• Develop and maintain
  SOPs for IT operations
  , including onboarding, backups, and access provisioning.
• Manage vendors, renewal tracking, and software license utilization reports.

5. Documentation & Reporting

• Maintain comprehensive documentation of systems architecture, inventory tools, and access control.
• Maintain documentation for
  system monitoring dashboards, alert configurations, and security response workflows
• Develop and maintain
  PowerShell scripts
  for user provisioning, license reporting, and repetitive task automation
• Prepare monthly IT operations and utilization reports.
• Work closely with India Ops and leadership on tool spend and optimization.

Qualifications

Required:

• 4–6 years of experience in
  IT systems administration, network engineering, or security operations
  .
• Hands-on experience with
  Microsoft 365 Admin, Azure AD, Intune, SharePoint administration
  .
• Familiarity with
  VPN, DNS, and endpoint management tools
  .
• Strong understanding of
  information security best practices and audit readiness (SOC2, ISO 27001)
  .
• Excellent documentation, communication, and coordination skills across time zones.

Preferred:

• Experience in
  SaaS or IT services environments
  .
• Exposure to
  DevOps or cloud environments (AWS/Azure)
  .
• Familiarity with
  automation tools
  (Power Automate, Zapier, etc.).
• Prior experience working with
  distributed international teams
  .

Location & Work Setup

• Location:
  India (Coimbatore; Hybrid)
• Hours:
  Overlap with North American time zones (2–3 hrs daily)
• Reports to:
  Head of India
• Collaborates with:
  India Ops, Marketing, and Engineering teams

Why Join

You'll be at the center of PredioAI's digital backbone —secure global collaboration and build the foundation for AI-driven growth in commercial real estate.