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crm - sme

2 weeks ago

Noida, Uttar Pradesh, India MY NONU Full time

Company Description

is an IT company based in Meerut that specializes in enhancing online presence and building strong brand identities. Our mission is to help clients dominate the social media landscape through tailored strategies and expert support. Additionally, we offer complimentary grocery delivery services to support healthier lifestyles with affordable, high-quality products. We are dedicated to delivering exceptional value and creating a transformative experience for our customers.

Role Description

This is a full-time, on-site role for a CRM - SME located in Noida. The CRM - SME will be responsible for managing and optimizing customer relationship management strategies, analyzing customer data, planning sales activities, and supporting project management initiatives. Duties include collaborating with internal teams, sustaining positive client relationships, and leveraging CRM systems to enhance customer satisfaction and drive business success.

Qualifications

  • Proficiency in Customer Relationship Management (CRM) and Sales practices
  • Strong Analytical Skills for interpreting data and identifying trends
  • Effective Communication skills for client and team collaboration
  • Experience with Project Management for coordinating and delivering results
  • Familiarity with industry trends and ability to implement innovative solutions
  • Proven ability to work both independently and in team settings
  • Experience in a similar role and knowledge of IT or digital marketing industries is advantageous
  • Bachelor's degree in Business Administration, Marketing, or a related field