Spare Parts Technical Support Engineer Assistant Job Details

6 days ago

Poland, India CARGOTEC Full time  30,000 -  60,000 per year
Job Description

Business: Hiab
Job Function: Service
Location: Gdansk, PL
Apply by: --
Country/Region: PL

Spare Parts Technical Support Engineer Assistant

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

Purpose of the position

Spare Parts Technical Support Engineer Assistant is the supporting role acting as one of points of contact for spare parts enquiries. Delivers the best customer support by advising our service network with right part numbers or retrofit kits to buy.

Main tasks and responsibilities
  • Support our service network in identifying the right spare parts and retrofit kits to drive customer satisfaction.
  • Perform customer request handling via JIRA, use of: E-Commerce platform, SAP ERP system, Windchill, PLMk and C-Service.
  • Speed up responsiveness and secure functionality of Hiab products and parts flow.
  • Support collaboration in aligning our part assortment with the parts catalogues teams (C-Service).
  • Based of case statistics proposes process improvements to drive down the number of tickets, customer satisfaction or work of related team.
What youll need to succeed

Education:

  • Relevant and completed or during education in Electrical, Hydraulic and/or mechanical engineering.

Experience:

  • Previous experience on a similar position as an added value.
  • 2 years of relevant experience in a technical/commercial role in a service environment.

Competencies:

  • Customer focus
  • Teamplayer
  • High integrity and excellent interpersonal skills
  • Self starter
  • Proactive
  • Self-motivated

Language skills:

  • Local Language
  • English - B2
You will be part of

We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.

Interested to join?

If you are excited about this opportunity, please submit your application.

Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. Hiab's premium equipment includes HIAB, EFFER and ARGOS loader cranes, MOFFETT and PRINCETON truck mounted forklifts, LOGLIFT forestry cranes, JONSERED recycling cranes, MULTILIFT skiploaders and hooklifts, GALFAB roll-off cable hoists, ZEPRO, DEL and WALTCO tail lifts, and the service brand HIPERFORM, a comprehensive suite of smart solutions that help maximise the life-cycle value of Hiabs equipment.
As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. Globally, Hiab is represented on every continent through its extensive network of 3,000 own and partner sales and service locations, enabling delivery to over 100 countries. The company's continuing operations sales in 2024 totalled approximately EUR 1.6 billion and it employs over 4,000 people.

Job Segment: Technical Support, Technical Support Engineer, Mechanical Engineer, Electrical, Technology, Engineering, Customer Service

  • Sales Coordinator Job Details

    6 days ago

    Poland, India CARGOTEC Full time ₹ 30,000 - ₹ 60,000 per year

    Job Description Business: HiabJob Function: SalesLocation: Gdansk, PLApply by: --Country/Region: PLSales Coordinator As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions...

  • Product Support Specialist Job Details

    6 days ago

    Sweden ,Poland, India CARGOTEC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Business: Hiab Job Function: Application & Product Management Location: Stargard, PL Apply by: -- Country/Region: PLProduct Support Specialist As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products,...

  • Warranty Coordinator Job Details

    6 days ago

    Poland, India CARGOTEC Full time ₹ 1,00,000 - ₹ 1,50,000 per year

    Job Description Business: HiabJob Function: ServiceLocation: Gdansk, PLApply by: --Country/Region: PLWarranty Coordinator As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital...

  • Warranty Coordinator Job Details

    6 days ago

    Poland, India CARGOTEC Full time ₹ 30,000 - ₹ 60,000 per year

    Job Description Business: HiabJob Function: ServiceLocation: Gdansk, PLApply by: --Country/Region: PLWarranty Coordinator As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital...

  • Senior Sourcing Specialist Job Details

    6 days ago

    Poland, India CARGOTEC Full time € 60,000 - € 80,000 per year

    Job Description Business: Hiab Job Function: Sourcing Location: Stargard, PL Apply by: -- Country/Region: PLSenior Sourcing Specialist As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative...

  • Administrative Support Intern- Global Business Services Job Details

    2 weeks ago

    Poland, India BOSTON SCIENTIFIC Full time

    Job Description Administrative Support Intern - Global Business Services Work mode: Onsite Location(s): Warsaw, PL At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, were solving some of...

  • HR Service Delivery Job Details

    2 weeks ago

    Poland, India BOSTON SCIENTIFIC Full time ₹ 30,000 - ₹ 60,000 per year

    Job Description HR Service Delivery Work mode: Hybrid Onsite Location(s): Warsaw, PL Additional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, well give you the opportunity to harness all thats within you by working in teams of diverse and high-performing employees,...

  • Solution Architect, Finance for Manufacturing Job Details

    6 days ago

    Poland, India CARGOTEC Full time  40,000 -  80,000 per year

    Job Description Business: HiabJob Function: Information ManagementLocation: Stargard, PLApply by: --Country/Region: PLSolution Architect, Finance for Manufacturing As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products,...

  • Tier 2 Technical Support evTOC

    2 weeks ago

    Poland, India evertz microsystems Full time  30,000 -  60,000 per year

    Job Description : Tier 2 Technical Support evTOC Department:Location: Warsaw, Poland Were looking for a technically skilled, service-oriented professional who strives for continuous self-improvement, with a natural curiosity and the ability to learn independently. The ideal candidate brings a positive, can-do attitude, builds strong relationships with...

  • Remote Sales Representative CT Job Details

    24 hours ago

    Poland, India BOSTON SCIENTIFIC Full time ₹ 30,000 - ₹ 60,000 per year

    Job Description Remote Sales Representative CT Work mode: Hybrid Onsite Location(s): Warsaw, PL Additional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, well give you the opportunity to harness all thats within you by working in teams of diverse and high-performing...