Senior Manager- Quality Assurance

3 days ago


Bengaluru, Karnataka, India crescendo global Full time ₹ 15,00,000 - ₹ 25,00,000 per year
Job Description

Senior Manager - Quality Assurance
Experience: 8 Years - 15 Years
Location: Bengaluru and Pune
Discipline: Quality Control / Quality Assurance / SQE
Job Type: Permanent

Contact Name: Princy Chauhan
Contact Email:
Job Reference: 72074
Published: 21 days ago

Quality Head - Process Transformation | Lean Six Sigma | US Healthcare/Insurance
Experience: 15 Years
Location: Bangalore
Level: Manager/Sr. Manager

Summary

We are seeking an experienced Quality Head to lead and implement strategic Quality Assurance initiatives for a global insurance and healthcare services provider. This role will focus on building a culture of quality, process improvement, and operational transformation using Lean, Six Sigma, and data-driven methodologies while managing a large and diverse team.

Your Future Employer

A globally renowned insurance and healthcare services company with a strong presence across India. With over 12,000 employees, this employer promotes a culture of innovation, operational excellence, and employee development. A trusted industry leader in process transformation and quality excellence.

Responsibilities
  • Build a strong culture of Quality, define QA strategies, and ensure adherence to global quality standards.
  • Identify high-impact areas for improvement and provide strategic direction and thought leadership.
  • Drive Quality DNA through training, certification, and productivity-enhancing initiatives.
  • Analyze operational data to present key trends and metrics in executive dashboards.
  • Enable structured problem-solving and data-driven decision-making across programs.
  • Deploy effective process implementation mechanisms and benchmark periodically.
  • Utilize analytics to identify inefficiencies and prioritize risk-mitigation projects.
  • Track daily/weekly operational anomalies and offer actionable insights to leadership.
  • Assess initiative effectiveness and provide improvement recommendations.
  • All other duties as assigned.
Requirements
  • Graduate in any discipline; Postgraduate preferred.
  • Lean Certified and Six Sigma Black Belt required; Master Black Belt preferred.
  • 15 years of total experience; minimum 68 years in US Healthcare, Insurance, F&A, or Casualty & Liability.
  • Hands-on experience managing 80100 member teams.
  • Exposure to process documentation, stakeholder engagement, and transformation programs.
What is in it for you
  • Lead strategic quality transformation across global teams.
  • Work in a high-visibility leadership role with C-level stakeholders.
  • Drive innovation using the latest in automation, AI/ML, and data analytics.
  • Be part of a world-class organization fostering a culture of excellence.
  • Competitive compensation and fast-track career path.
Reach Us

If you think this role aligns with your career aspirations, please send your updated CV to for a confidential discussion.

Disclaimer Note

Crescendo Global specializes in senior to C-level niche hiring. We empower candidates with meaningful career journeys. We never ask for money or system upgrades. Verify jobs only at www.crescendo-

Note: Due to high application volumes, if you do not hear from us within a week, please consider your application not shortlisted. We appreciate your understanding.

Profile Keywords

Crescendo Global, Quality Transformation Jobs, Six Sigma Black Belt Jobs, Healthcare Quality Head, Insurance QA Jobs, Process Improvement Leader, F&A Operations, Operational Excellence Jobs, Quality Analytics, Lean Six Sigma, Process Transformation, Leadership Roles, Quality Culture, AI ML Quality Automation.



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