
Senior Manager- Quality Assurance
3 days ago
Senior Manager - Quality Assurance
Experience: 8 Years - 15 Years
Location: Bengaluru and Pune
Discipline: Quality Control / Quality Assurance / SQE
Job Type: Permanent
Contact Name: Princy Chauhan
Contact Email:
Job Reference: 72074
Published: 21 days ago
Quality Head - Process Transformation | Lean Six Sigma | US Healthcare/Insurance
Experience: 15 Years
Location: Bangalore
Level: Manager/Sr. Manager
We are seeking an experienced Quality Head to lead and implement strategic Quality Assurance initiatives for a global insurance and healthcare services provider. This role will focus on building a culture of quality, process improvement, and operational transformation using Lean, Six Sigma, and data-driven methodologies while managing a large and diverse team.
Your Future EmployerA globally renowned insurance and healthcare services company with a strong presence across India. With over 12,000 employees, this employer promotes a culture of innovation, operational excellence, and employee development. A trusted industry leader in process transformation and quality excellence.
Responsibilities- Build a strong culture of Quality, define QA strategies, and ensure adherence to global quality standards.
- Identify high-impact areas for improvement and provide strategic direction and thought leadership.
- Drive Quality DNA through training, certification, and productivity-enhancing initiatives.
- Analyze operational data to present key trends and metrics in executive dashboards.
- Enable structured problem-solving and data-driven decision-making across programs.
- Deploy effective process implementation mechanisms and benchmark periodically.
- Utilize analytics to identify inefficiencies and prioritize risk-mitigation projects.
- Track daily/weekly operational anomalies and offer actionable insights to leadership.
- Assess initiative effectiveness and provide improvement recommendations.
- All other duties as assigned.
- Graduate in any discipline; Postgraduate preferred.
- Lean Certified and Six Sigma Black Belt required; Master Black Belt preferred.
- 15 years of total experience; minimum 68 years in US Healthcare, Insurance, F&A, or Casualty & Liability.
- Hands-on experience managing 80100 member teams.
- Exposure to process documentation, stakeholder engagement, and transformation programs.
- Lead strategic quality transformation across global teams.
- Work in a high-visibility leadership role with C-level stakeholders.
- Drive innovation using the latest in automation, AI/ML, and data analytics.
- Be part of a world-class organization fostering a culture of excellence.
- Competitive compensation and fast-track career path.
If you think this role aligns with your career aspirations, please send your updated CV to for a confidential discussion.
Disclaimer NoteCrescendo Global specializes in senior to C-level niche hiring. We empower candidates with meaningful career journeys. We never ask for money or system upgrades. Verify jobs only at www.crescendo-
Note: Due to high application volumes, if you do not hear from us within a week, please consider your application not shortlisted. We appreciate your understanding.
Profile KeywordsCrescendo Global, Quality Transformation Jobs, Six Sigma Black Belt Jobs, Healthcare Quality Head, Insurance QA Jobs, Process Improvement Leader, F&A Operations, Operational Excellence Jobs, Quality Analytics, Lean Six Sigma, Process Transformation, Leadership Roles, Quality Culture, AI ML Quality Automation.
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