wfm / rta

Role - WFM RTA AnalystExp - Min 2 yearsLocation - Mangaluru | HyderabadSkills - RTA | Capacity Planning | Scheduling | Forecasting | International processImmediate joiners only | WFO | Both Ways cabs |

2+ years of experience in an English contact center environment - Previous experience as a Workforce management RTA - Excellent analytical and mathematical skills. - Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers Since 1995, Amazon has focused...

**DESCRIPTION**: Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our sellers. World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. Over 2 million...

DESCRIPTION Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our sellers. World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. Over 2 million...

DESCRIPTION Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our sellers. World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. Over 2 million...

Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers. World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. Over 2 million sellers offer new, used,...

2+ years of experience in an English contact center environment - Previous experience as a Workforce management RTA - Excellent analytical and mathematical skills. - Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers Job summary Since 1995,...

MNC in Mumbai(Malad) & Pune(Viman Nagar)Hiring for WFM RTAReal Time AnalystCTC UPTO 5.8LPARequire 2+ Years Experience in WFM RTARequire Excellent Communication SkillsVirtual InterviewRole and Key Responsibilities:• Analyze staffing/volume trends and operational performance dashboards.• Develop short, medium and long term staffing plans for assigned...

Job Description Key Deliverables: - Lead capacity planning, scheduling, forecasting, and real-time management for BPO operations - Deliver timely and accurate WFM and MIS reports with actionable insights - Drive KPI performance, manage outages, and optimize workforce efficiency - Liaise with operations, stakeholders, and clients for performance updates and...

Job Description; - Role: Real Time Analyst (RTA) Location: Bangalore (WFO) Shift: Rotational (24/7) Role Summary: The Real-Time Analyst (RTA) plays a critical role in ensuring operational efficiency and service delivery performance by actively monitoring, analyzing, and managing real-time activities across multiple queues. This role serves as the first line...