Wfm Rta Analyst

Roles:WFM - Capacity PlanningWFM - RTAMin 2+ Years experience in WFM Capacity Planning / RTAStrong Understanding on Capacity Planning/ Forecasting/ Handling Call Volume/ Live MonitoringHands on experience in Advanced ExcelKnowledge of Powerbi (Added advantage)5 Days WorkingRotational Shift/ OffsBoth Side CabLocation- Hyderabad/ Pune/ BangaloreCall Anumeha @...

Roles:WFM - Capacity PlanningWFM - RTAMin 2+ Years experience in WFM Capacity Planning / RTAStrong Understanding on Capacity Planning/ Forecasting/ Handling Call Volume/ Live MonitoringHands on experience in Advanced ExcelKnowledge of Powerbi (Added advantage)5 Days WorkingRotational Shift/ OffsBoth Side CabImmediate Joiners PreferredLocation- Hyderabad/...

2+ years, experience in an English contact center environment - Previous experience as a Workforce management RTA - Excellent analytical and mathematical skills. - Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers Since 1995, Amazon has focused on...

2+ years, experience in an English contact center environment - Previous experience as a Workforce management RTA - Excellent analytical and mathematical skills. - Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers Since 1995, Amazon has focused on...

Hiring for WFM RTAhyderabad /PuneImmediate joiners Skills-WFM/RTA/Scheduling/Capacity planning/Real time analyst/RosteringCtc - 7 LPA Night shiftsWork from officeGraduation mandatory 5 days working 2 way cabsContact neha

Roles and Responsibilities People Manager RTAManage & own service level delivery as per SOW of the process.Maintain RTA staffing as per business requirements.Create and share reports as per business requirements with "ZERO" errors.Ensure RCA (root cause analysis) for SLA deviations (Intraday and EOD) is shared with (Ops/WFM) leadership for review in a timely...

About the JobThe Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network.As Senior Real Time Analyst (RTA), You WillAct as shift point of contact:Overlook the team in the absence of the Manager/SupervisorConduct RTA...

Real Time Analyst - Hyderabad Hybrid role - 3 days office / 2 days home 24/7HR rotational shift patternThe TeamThe central Customer Care management team is expanding rapidly and the Global Workforce Management & Planning team needs to mirror this growth in order to provide outstanding support to our Customer Care teams. We currently cover twelve markets...

Real Time Analyst - HyderabadHybrid role - 3 days office / 2 days home24/7HR rotational shift patternThe TeamThe central Customer Care management team is expanding rapidly and the Global Workforce Management & Planning team needs to mirror this growth in order to provide outstanding support to our Customer Care teams. We currently cover twelve markets across...

Real Time Analyst - Hyderabad Hybrid role - 3 days office / 2 days home 24/7HR rotational shift pattern The Team The central Customer Care management team is expanding rapidly and the Global Workforce Management & Planning team needs to mirror this growth in order to provide outstanding support to our Customer Care teams. We currently cover twelve...