Account Manager

4 days ago

Greater Kolkata Area, India Opvia Full time ₹ 1,20,000 - ₹ 2,40,000 per year

Job Title: Account Manager

Location: Kolkata (Onsite)

Employment Type: Full Time

Experience : 2-5 years

Shift Timing: UK Shift

Salary : Up to 30,000/- (Based on experience)

About the Role

We are looking for a detail-oriented
Account Manager
to support daily account coordination, internal operations, and marketing-related activities. The ideal candidate should be highly organized, have strong attention to detail, and be able to manage multiple tasks efficiently during the UK shift. Prior experience in coordination, account handling, or marketing support is preferred.

Key Responsibilities
Client-Facing & Relationship Management

  • Act as a primary point of contact for assigned clients during the UK shift
  • Build and maintain strong client relationships through clear communication and timely updates
  • Understand client requirements, expectations, and feedback to ensure smooth service delivery
  • Coordinate internally to make sure all client requests and tasks are completed on time
  • Handle client escalations professionally and ensure quick resolution

Account & Internal Coordination

  • Manage day-to-day account activities including documentation, task tracking, and follow-ups
  • Coordinate between internal teams to ensure tasks are completed on time
  • Maintain accurate records, trackers, and internal communication logs
  • Support operational workflows and help streamline processes

Marketing & Creative Support

  • Assist with marketing coordination tasks such as reviewing creatives, proofreading, content checks, and ensuring brand accuracy
  • Track campaign progress, deliverables, and deadlines
  • Coordinate with design teams, vendors, and internal stakeholders to ensure smooth execution

Reporting & Analysis

  • Prepare daily, weekly, and monthly account or project reports
  • Monitor progress, identify issues, and highlight improvements
  • Maintain dashboards, performance records, and trackers accurately

Quality & Process Management

  • Conduct detailed checks on all deliverables to ensure accuracy
  • Identify gaps and suggest improvements in workflow and communication
  • Ensure all internal processes are followed correctly and consistently

Requirements

  • 2–5 years of experience in account management, coordination, or marketing support
  • Strong communication skills (written and verbal) for internal coordination
  • Excellent attention to detail and analytical thinking
  • Strong organizational and multitasking abilities
  • Proficiency in MS Excel, Google Workspace, and general business productivity tools
  • Comfortable working
    full-time in the UK shift

Preferred Qualifications

  • Bachelor's degree in Business, Marketing, Communications, or related field
  • Experience in service or operations-driven environments
  • Familiarity with CRM tools or project management platforms

Why Join Us?

  • Work closely with experienced global founders and senior leadership
  • Opportunity to build processes and structure from the ground up
  • Real ownership and responsibility from day one
  • Fast growth curve with exposure to international work environments (without direct client interaction)
  • Be part of a high-performance team in a rapidly scaling company
  • Clear career progression within operations, account management, and marketing support
  • A culture that values learning, efficiency, and continuous improvement

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