Account Manager

5 days ago


Greater Kolkata Area, India Opvia.in Full time

Job Title: Account Manager (Operations + Marketing)Location: Kolkata (Onsite)Employment Type: Full TimeExperience : 2-5 yearsShift Timing: UK ShiftSalary : Up to 30,000/- (Based on experience)About the RoleWe are looking for a proactive and detail-oriented Account Operations Manager who can manage client accounts while coordinating internal operations and supporting marketing activities. This role blends account management, operations execution, and marketing coordination.The ideal candidate should be comfortable communicating with clients, managing deliverables, reviewing marketing outputs, and ensuring smooth operational workflows across teams.Key ResponsibilitiesClient Management & CommunicationServe as a client-facing coordinator during UK shift hoursMaintain professional relationships and ensure proactive communication with clientsUnderstand client needs, gather requirements, and ensure timely executionManage feedback loops, follow-ups, and escalationsAccount OperationsOwn daily task flow, deliverables, and project timelinesCoordinate across internal teams (design, content, operations) to ensure tasks are completed correctlyMaintain account trackers, documentation, reports, performance logsReview all outputs for accuracy, consistency, and brand compliance before client deliveryMonitor account KPIs, identify bottlenecks, and suggest process improvementsMarketing CoordinationSupport marketing projects by coordinating briefs, reviewing creatives, and ensuring qualityWork with design and content teams to deliver client-ready marketing materialsTrack marketing campaigns, deadlines, and deliverablesEnsure branding accuracy, content alignment, and on-time submissionsReporting & AnalyticsPrepare daily/weekly/monthly account reportsTrack performance metrics and highlight risks, delays, or improvementsMaintain dashboards and audit sheets with strong data accuracyQuality ControlConduct detailed checks on deliverables (content, creatives, reports)Ensure adherence to client guidelines and internal standardsMaintain structured review processes for improved workflow efficiencyRequirements2–5 years of experience in account management, operations, or marketing coordinationExperience handling client-facing communicationStrong understanding of operational workflows, documentation, and review processesAbility to manage multiple accounts or projects simultaneouslyExcellent communication and time-management skillsProficiency in Excel/Google Sheets, project management tools, and productivity platformsStrong attention to detail and ability to analyze and organize dataComfortable working full-time in a UK shiftPreferred QualificationsBachelor’s degree in Business, Marketing, Communications, or equivalentExperience working in service-based or operations-heavy environmentsFamiliarity with CRM tools, marketing workflow systems, creative review processesWhy Join Us?Work closely with global founders and leadershipOpportunity to build processes and strategies from the ground upReal ownership and responsibility from day oneFast growth curve with exposure to international operationsBe part of a high-performance, rapidly scaling teamClear career progression in operations, marketing, and account leadership


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