Customer Support Executive

24 hours ago

Mohali, Punjab, India Teleperformance (TP) Full time ₹ 2,00,000 - ₹ 6,00,000 per year
  • We are looking for a highly skilled and motivated Customer Support Executive to join our team in the International sector.
  • The ideal candidate should have 0 to 3 years of experience.

Roles and Responsibility

  • Handle customer inquiries and resolve issues professionally.
  • Provide excellent customer service through various communication channels.
  • Collaborate with internal teams to address complaints and concerns.
  • Develop and maintain a thorough understanding of products and services.
  • Identify opportunities to upsell and cross-sell products or services.
  • Maintain accurate records of customer interactions and transactions.

Job Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Proficient in using computer systems and software applications.
  • Ability to adapt to changing situations and priorities.
  • Strong attention to detail and organizational skills.

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