
Director-Operations
2 days ago
We are looking for a highly experienced and skilled professional to lead our operations team as a Director. The ideal candidate will have a strong background in hospitality and operations management, with excellent leadership and communication skills.
Roles and Responsibility
- Oversee daily operations to ensure seamless service delivery and high customer satisfaction.
- Develop and implement strategies to improve operational efficiency and reduce costs.
- Lead cross-functional teams to achieve business objectives and resolve operational issues.
- Analyze performance metrics and provide insights to enhance operational excellence.
- Ensure compliance with company policies and procedures.
- Foster a culture of continuous improvement and innovation within the operations team.
Job Requirements
- Proven experience in operations management, preferably in the hospitality industry.
- Strong leadership and communication skills, with the ability to motivate and inspire teams.
- Excellent problem-solving and analytical skills, with attention to detail and strategic thinking.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Strong knowledge of hospitality operations, including front office, housekeeping, and food and beverage services.
- Experience with budgeting and cost control, and the ability to make data-driven decisions.
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