Customer Care Executive

6 days ago


Anand Parbat Delhi Delhi, India DROCA INFRASTRUCTURES PRIVATE LIMITED Full time ₹ 2,59,200 - ₹ 3,27,600 per year

Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way

Job Types: Full-time, Fresher

Pay: ₹10, ₹27,741.33 per month

Benefits:

  • Health insurance
  • Provident Fund

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person



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