Customer Care Executive

17 hours ago

Anand, India Amar Cars Pvt.Ltd. Full time

**Amar Cars Pvt Ltd** is an automotive company based out of Janta Crossing Anand-Sojitra Road, Anand, Gujarat, India. The company provides a wide range of automobile services to customers in the region.

We are looking for **Customer Care Executive**

CCE is responsible for conducting Post-Service Follow-up with customers for taking service feedback in polite structured manner

Detailed activities are as given below:
*Follow-up with customers as per scripts and scheduled time.

*Coordinate with Service Advisors for technical queries of customers.

*Maintaining the dissatisfied customers records and date of attending.

*Control of appointments of dissatisfied customers.

*Daily report of PSF (summary).

*Calling customer for customer meets.

*Customer complaints reports/record keeping.

** 9099348113 (Hr - Vinita)**

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Application Question(s):

- What is your current salary?
- What is your Expectation in salary?
- What is your notice period?

**Education**:

- Diploma (required)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 6351318493

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