Customer Service Executive

4 days ago

Anand, India JK SECURITIES PRIVATE LIMITED Full time

**Company Description**:
JK Securities Pvt Ltd is a leading brokerage firm in India, offering a wide range of financial services

including stockbroking, investment advisory, and wealth management solutions. We are committed

to providing exceptional service and expertise to our clients, helping them achieve their financial

goals.

As a Customer Service Executive at JK Securities Pvt Ltd, you will be responsible for delivering

excellent customer service to our clients. You will serve as the primary point of contact for client

inquiries, providing assistance, resolving issues, and ensuring a positive customer experience. This

role requires strong communication skills, attention to detail, and a deep understanding of financial

products and services.

**Key Responsibilities**:
2. Provide accurate and timely information to clients regarding account status, transactions, and

market updates.

3. Assist clients with account opening, documentation, and account maintenance procedures.

4. Resolve client issues and complaints efficiently and effectively, escalating complex issues to the

appropriate departments when necessary.

5. Educate clients on financial products, investment strategies, and market trends.

6. Collaborate with internal teams such as sales, operations, and compliance to ensure seamless

client service delivery.

7. Maintain accurate records of client interactions and transactions using our CRM system.

8. Stay up-to-date with industry regulations, market developments, and company policies.

9. Identify opportunities to upsell or cross-sell additional products and services to clients.

10. Participate in training sessions and professional development activities to enhance job

knowledge and skills.

**Qualifications**:
1. Bachelor's degree in Finance, Business Administration, or a related field.

2. Previous experience in customer service or client relations, preferably in the financial services

industry.

3. Strong interpersonal skills with the ability to build rapport and trust with clients.

4. Excellent communication skills, both verbal and written.

5. Proficiency in using CRM software and other relevant tools.

6. Sound knowledge of financial products, markets, and regulatory requirements.

7. Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.

8. Problem-solving skills with a focus on delivering solutions that meet client needs.

9. Professional demeanor with a customer-centric attitude.

10. Relevant certifications such as NISM (National Institute of Securities Markets) certification would

be an advantage.

Join us at [Insert Broking Firm Name] and become part of a dynamic team dedicated to helping

industry.

**Job Types**: Full-time, Permanent

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 4 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Customer Service Assistant

    2 weeks ago

    Anand, India Acorn universal consultancy LLP Full time

    **Responsibilities** - Meet and exceed sales targets - Successfully create a business from new and existing customer accounts - Manage complex negotiations with senior-level executives - Build rapport and establish long term relationships with customers - Ensure high levels of customer satisfaction through excellent sales service **Qualifications** - Any...

  • Customer Service Assistant

    1 week ago

    Anand, India Acorn universal consultancy LLP Full time

    **Responsibilities** - Meet and exceed sales targets - Successfully create a business from new and existing customer accounts - Manage complex negotiations with senior-level executives - Build rapport and establish long term relationships with customers - Ensure high levels of customer satisfaction through excellent sales service **Qualifications** - Any...

  • Cse (Customer Service Executive)

    1 week ago

    Anand, India careers@d2pautoparts.com Full time

    **Job Summary** You will join our e-commerce team based in ANAND where we have Modern Brand new office to manage our various sales channels that sell into the UK and the rest of the world. You will be required to manage customer queries, and manage product listings and pricing. The role also involves searching for business and product...

  • Customer Care Executive

    1 week ago

    Anand, India Patel Infrastructure Pvt. Ltd Full time

    **Customer Care Executive** **Location**: Anand, Gujarat, India, **Company**: Patel Infrastructure Limited (Patel Organix Pvt. Ltd - Bharat Vedica) Patel Infrastructure Limited, established in 1972, is expanding its operations and seeking a dedicated Customer Care Executive to manage a team of customer support professionals.(Bharat Vedica). **Customer...

  • Cashier and Customer Service

    2 weeks ago

    Anand, India RADHE JEWELLERS Full time

    **Description** **Responsibilities** - Operate cash registers and manage cash transactions accurately and efficiently. - Provide exemplary customer service by greeting and assisting customers promptly and in a friendly manner. - Handle returns and exchanges with professionalism, ensuring customer satisfaction throughout the process. - Collaborate with...

  • Customer Engagement Executive

    2 weeks ago

    Anand, Gujarat, India Axis Max Life Insurance Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role & responsibilitiesManaging office administration assets and upkeep of the same.Agents ContractingNew Business ProcessingBanking of Initial & Renewal PremiumManaging Petty cash & vendor paymentsRetention of Surrender RequestsExecution of all Service Requests - Post Policy IssuanceReverting on customer queries and complaintsMaintaining high NPS ScoresLife...

  • Customer Service Representative

    1 week ago

    Anand, India Upcentrix Full time

    **Responsibilities**: Communicate with customers via phone. Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms **Qualifications**: At least 6 months of relevant work experience Excellent phone etiquette and excellent verbal, written, and...

  • Customer Service Representative

    6 hours ago

    Anand, India Upcentrix Full time

    **Responsibilities**: Communicate with customers via phone. Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms **Qualifications**: At least 6 months of relevant work experience Excellent phone etiquette and excellent verbal, written, and...

  • Cce (Customer Care Executive)

    1 week ago

    Anand, India Amar cars.pvt.ltd Full time

    Resolving customer complaints and queries. - Providing detailed information to customers. - Following up with customers for any further information. - Maintaining a healthy relationship with the clients. - Customer Support Executive or a similar position in the Customer Service department. - Exceptional verbal and written communication skills. - A...

  • Customer Service Representative

    7 hours ago

    Anand, India Chirag Construction Full time

    **URGENTLY HIRING - ONLY FOR FEMALE** **JOB Timing**:9.00am to 6.00 pm **Interview Timing**:10.00 am to 5.00 pm **Walk-In**:101, Maruti Sharnam Complex, Opp. Nandbhumi Party Plot, AV Road, Anand, 388001 **Experience/Fresher (Must Welcome)** - Work From Office - Good command on Hindi - Handle many inbound and outbound calls to customers and clients -...