Customer Care Executive

9 hours ago

Delhi Delhi, India Seven Hiring Full time

We’re looking to hire an **immediate joiner** for the role of **Customer Care Executive** — someone who loves solving customer problems and building strong customer relationships.

**Key Responsibilities**:

- Share customer feedback to improve products and services
- Make outbound calls to promote and sell apparel collections
- Handle inbound leads and close sales effectively
- Understand customer needs and recommend suitable products
- Provide post-sales support to ensure customer satisfaction and repeat business
- Maintain accurate records of all interactions and transactions
- Manage orders, returns, and customer queries through the **Shopify platform**

**Requirements**:

- Minimum **2+ years of experience** in Customer Care (**E-commerce preferred**)
- Hands-on experience with **Shopify** for order management and customer service
- Excellent communication and interpersonal skills
- Strong problem-solving ability with a **customer-first attitude**:

- Self-motivated, target-driven, and capable of working independently
- Ability to persuade and close sales over the phone

Pay: From ₹20,000.00 per month

Work Location: In person

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