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Customer Care Executive

3 weeks ago

Delhi, India Kinal global care Private limited Full time

Age : 18 to 30

2. Location : Delhi

3. Experience : Fresher

4. Deliver world-class service and go out of your way to find solutions and make our Traya users delighted in a fast-paced, structured customer care environment

7. Ensure complete ownership of customer queries and guarantee end-to-end satisfaction with our services

8. List down the necessary information and suggest the best solutions that benefit the customer keeping customer satisfaction, effectiveness, efficiency, and quality on top

9. Gather relevant information from customers as required and update it accurately to facilitate the decision process

10. Collaborate with various teams within the ecosystem of Traya to identify optimal solutions for our customers

**Salary**: ₹9,441.25 - ₹28,614.63 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)