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Collections Specialist

2 weeks ago

Hyderabad, Telangana, India Kiya Full time US$ 80,000 - US$ 1,20,000 per year

Role Overview

We are seeking a detail-oriented and proactive Collections Specialist with strong expertise in Accounts Receivable. The role involves managing the collections process by following up on outstanding invoices, engaging with clients and internal teams, and ensuring timely payments. The ideal candidate will possess excellent communication skills, persistence, and the ability to resolve payment delays while maintaining strong professional relationships.

Key Responsibilities

Follow up with clients on overdue payments through calls, emails, and other communication channels.

Coordinate with internal engagement teams to address billing issues and payment delays.

Maintain accurate records of all collection activities in the system.

Resolve payment disputes professionally and promptly.

Prepare and share collection status reports with management.

Ensure compliance with company policies and financial procedures.

Key Skills & Competencies

Proven experience in Accounts Receivable Collections (1-2 years).

Strong verbal and written communication skills.

Negotiation and conflict resolution abilities.

Attention to detail with excellent organizational skills.

Proficiency in MS Excel and familiarity with ERP/CRM tools (SAP, Oracle, or equivalent).

Ability to work independently and meet deadlines.

Work Arrangement

Hybrid: Work from Office required on Monday & Wednesday.