Presales Implementation Specialist
7 days ago
Job Summary:
The Pre-Sales & Implementation Specialist works closely with the Enterprise Solutions Team to support all aspects of the sales engagement for NSE Cogencis enterprise feed and related solutions. This will include activities such as needs analysis calls (discovery calls), integration demonstrations, technical deep dives, follow-up calls, one-off demonstrations with the intent to educate, and work closely with the ES & Technology/Development Team to create the complete solution during the sales process. This individual will support the Enterprise Solution Sales Team on a PAN India basis and report to the Head of Account Management/Sales.As an integral part of the sales & account management team, the Specialist processes customer requirements to develop innovative end-to-end solutions. You will bring technical, content, and industry expertise to help achieve successful sales. This role will support the team through deep knowledge of customer workflows, financial markets, and technologies. You will collaborate with internal teams across NSE Cogencis to address specific customer requirements.
Role & responsibilities
- Managing technical discussions with customers and handling customer-specific technical and data requirements through discussions with customers, partners, and third parties. pre and post
- Ensuring clear documentation of customer workflow and requirements.
- Maintaining a deep understanding of APIs, as well as the broader context of microservices and API-driven architectures. post
- Presenting detailed technical solutions to the customer
- Coordinate with internal stakeholders.
- Works with the enterprise sales specialist to perform extensive needs analysis/discovery in preparation for product demonstrations.- pre
- Interacts with prospective customers to provide insight and build trusted relationships throughout the sales cycle.
- Assists the Enterprise Sales Specialist in preparation for RFP/RFI responses and development of formal proposals.
- Works with Partner Manager to evaluate and prototype potential third party technology integrations. pre and post
- Maintains and continually upgrades technical understanding of products.
- Ensures technical issues are resolved pre and post sales. - post sales
- Travels within assigned territory as required to support sales engagements, trade shows and other customer engagements.
Preferred candidate profile
- Technology Graduate preferred - Academic/Working knowledge of coding languages.
• Demonstrated ability to present technical concepts in clear manner to customers through demonstrations and proposals.
• Excellent communication skills, professional writing and editing skills are required
• Comfortable working and presenting in both remote and face-to-face settings.
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