Senior Customer Support Executive

7 days ago


Pune, Maharashtra, India Rama Infotech Full time ₹ 1,04,000 - ₹ 1,30,878 per year

We are Hiring for Well Known Foreign MNC in BPO sector

Job Title: Customer Support Associate (US Voice Process)

Location : Pune (Work from Office)

Eligibility:

2024 graduates (freshers)

2025 pass-outs can apply (must have 6th semester hall ticket + cleared Sem 15 in one attempt).

Experienced (up to 3 years)

Undergraduates accepted if 1+ year experience.

Requirements:

Excellent communication skills (Versant score 58+ mandatory).

Strong call introduction & closure.

PF history required for experienced candidates.

Flexible for night shifts (US Shifts, 5 PM–7 AM IST).

Work from Office – Bangalore, Mumbai, Pune candidates only.

Exposure to US Contact Center preferred.

Rotational work week (Mon–Fri / Tue–Sat / Wed–Sun).

Must follow US client holidays.

Rounds of Hiring: Screening Versant Client Discussion Ops

Responsibilities:

Handle inbound/outbound calls for US clients.

Provide customer support, record outcomes on tools

Apply and Refer



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