Customer Support Executive

2 days ago

Pune, Maharashtra, India Quotient Consultancy Full time ₹ 6,00,000 - ₹ 12,00,000 per year

We have urgent opening for - Customer Support

Industry - AMAZON , flip KART

We are looking for a dedicated and experienced professional to join our team as a

Customer Support Executive. This role requires handling customer queries

through a blended process (voice + non-voice) and delivering excellent support for

our international customers.

Key Responsibilities:

Manage and resolve customer queries via calls, emails, and chat.

Provide accurate information regarding products, orders, returns, and delivery.

Maintain high levels of customer satisfaction by ensuring timely and professional responses.

Coordinate with internal teams for escalations and issue resolutions.

Work effectively in a fast-paced e-commerce support environment.

Build and maintain strong customer relationships through positive communication.

Requirements:

  • 3 - 5 years of experience in customer support (voice or blended process) within the e-commerce domain.
  • Strong communication and interpersonal skills (English fluency is a must).
  • Proven experience in handling customers across international markets
  • (Canada/US/UK/Australia preferred).
  • Problem-solving attitude with customer-first approach.

If interested kindly share resume at or call

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