Pre-Sales Consultant-Contact Center Solutions

5 days ago

Cochin, Kerala, India 896ac75b-8abf-48ff-b4e4-428393e881df Full time ₹ 8,00,000 - ₹ 12,00,000 per year

WORK FROM HOME OPPORTUNITY (ANYWHERE FROM INDIA)

We are looking for a dynamic and persuasive professional to join our team as a Pre Sales Consultant -Contact Centre Solution . The ideal candidate will be responsible for presenting and demonstrating our cutting-edge contact centre and customer engagement solutions to potential clients across various industries. This role requires strong communication skills, a deep understanding of contact centre operations, and the ability to translate technology into business value.

Key Responsibilities:

  • Conduct compelling product demonstrations tailored to client needs, highlighting solution capabilities and ROI.
  • Collaborate with the sales and presales teams to prepare customized demos and proof of concepts (POCs).
  • Engage with decision-makers to understand customer pain points and position the right solution components.
  • Support marketing and sales events (webinars, exhibitions, roadshows) by representing the companys solutions.
  • Gather client feedback to help improve demo content and product positioning.
  • Maintain a deep understanding of industry trends and competitive landscape in the contact centre domain.

Qualifications and Experience:

  • Bachelors degree in Business, IT, or related field.
  • 48 years of experience in a contact centre environment, ideally as a Supervisor, Manager, or Team Leader.
  • Prior exposure to solution selling, presales, or training roles is an advantage.
  • Strong presentation and interpersonal skills with the ability to engage and influence senior executives.
  • Proficiency in CRM and contact centre technologies (Omnichannel, IVR, ACD, Dialer, etc.) preferred.
  • Proficiency in genesys,avaya,enghouse preferred.
  • Fluent in English; Arabic is a plus.

Personal Attributes:

  • Excellent communication and storytelling ability.
  • Persuasive, confident, and customer-centric.
  • Tech-savvy with a passion for delivering exceptional customer experiences.
  • Self-motivated and willing to travel within the region for client meetings.

  • Contact Center Demo Specialist

    2 weeks ago

    Cochin, Kerala, India Voxtron Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Key Responsibilities:Conduct compelling product demonstrations tailored to client needs, highlighting solution capabilities and ROI.Proficiency in CRM and contact centre technologies (Omnichannel, IVR, ACD, Dialer, etc.) preferred.Health insurance

  • Pre-Sales Analyst

    2 weeks ago

    Cochin, Kerala, India Fingent Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    At Fingent, we believe that technology can make a meaningful difference to the lives around us. The lives of those who use it, the lives of those who build it and to society at large. We create and provide software which is beautiful, usable and compelling, to solve complex business challenges. We nurture smart people who bring out the best in themselves,...

  • Software Solution Architect

    2 weeks ago

    Cochin, Kerala, India warrior tech solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Hi,Greetings from EWarriors Tech Solutions. We are hiring for the following position:Role: Software Solutions & Design EngineerLocation: Kochi (Onsite)Experience: 6+ YearsNotice: Immediate Joiners / Less than 15 DaysJob Description:We are seeking a highly motivated and experienced Software Solutions and Design Engineer to join Their team. The ideal candidate...

  • Solution Analyst – ERP

    5 days ago

    Cochin, Kerala, India Voxtron Solutions Full time ₹ 5,00,000 - ₹ 6,00,000 per year

    We are seeking a detail-oriented and analytical Solution Analyst with strong experience in ERP and CRM systems. The ideal candidate will work closely with business users, project teams, and technical teams to understand requirements, translate business needs into technical solutions, and support end-to-end implementation and optimization of ERP and CRM...

  • Sales Consultant

    2 weeks ago

    Cochin, Kerala, India Wahni It Solutions Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    Looking for a motivated Sales Consultant with 12 years of experience to build relationships, travel, and achieve targets.

  • Senior Sales Consultant

    2 weeks ago

    Cochin, Kerala, India Htic Global Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job purposeThe primary function of the role is to advise on and plan visa/holiday requirements of the clients. The Consultant should communicate with clients to determine their needs, and then select the most appropriate options with required documents and holiday package.Duties and responsibilitiesCreating happy customers and retaining customers by the...

  • Sales Engineer – ELV

    2 weeks ago

    Cochin, Kerala, India Kerala Vision Broadband pvt Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Summary:We are seeking a technically proficient and results-driven Sales Engineer specializing in ELV (Extra Low Voltage), ICT systems and IT/ ITeS infrastructure systems (ICT, IT/ITeS, Datacentre, Network active systems, electronic security (CCTV and Access Control), Building Management system, public address systems, audio-visual systems, etc. The...

  • Solution Sales Engineer

    3 days ago

    Cochin, Kerala, India Consyst Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    About the RoleAre you a passionate and dynamic engineer looking to embark on a rewarding career in sales and business development within the cutting-edge Industrial Automation field? If so, we have the perfect opportunity for you We are seeking talented, experienced Graduates to join our Sales & Marketing department and become specialists in the Industry 4.0...

  • Solution Sales Engineer

    5 days ago

    Cochin, Kerala, India CONSYST Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    About the RoleAre you a passionate and dynamic engineer looking to embark on a rewarding career in sales and business development within the cutting-edge Industrial Automation field? If so, we have the perfect opportunity for you We are seeking talented, experienced Graduates to join our Sales & Marketing department and become specialist in Industry 4.0...

  • Travel Sales Consultant

    1 week ago

    Cochin, Kerala, India Htic Global Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job purpose The primary function of the role is to advise on and plan visa/holiday requirements of the clients. The Consultant should communicate with clients to determine their needs, and then select the most appropriate options with required documents and holiday package. Creating happy customers and retaining customers by the service provided. ...