Travel Sales Consultant

2 days ago

Cochin, Kerala, India Htic Global Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job purpose

The primary function of the role is to advise on and plan visa/holiday requirements of the clients.

The Consultant should communicate with clients to determine their needs, and then select the

most appropriate options with required documents and holiday package.

Creating happy customers and retaining customers by the service provided.

Provide consultation services to address potential clients interest in Visas, including

establishing the suitability of the candidates' visa.

The consultation will mainly be by email, telephone, chats and Interakt.

Present and market holiday packages and tourist visa services to current and potential

clients.

Prepare action plans to achieve monthly targets and to project the number of contacts to

be made.

Follow up on new leads and create referrals from existing leads. Identify sales prospects

and contact prospects.

Develop and maintain sales materials and current product knowledge. Establish and

maintain current client and potential client relationships. Identify and resolve client

concerns.

To provide regular follow up on inquiries received.

To ensure no escalations are created in the sales process

Any other relevant duty as assigned by the Manager to assist with the smooth running of

the organization.

SKILLS & Requirements

Graduation or Post Graduate in any stream

Basic Communications skills in English and native language proficiency

Work with team to achieve & generate quality lead & Sales from their respective region

Good Communication skills & Convincing power

Should be presentable with guiding skills

Strong desire to learn and self-motivated to achieve results

KPIs

Target vs Revenue achieved with the primary

Customer feedback rate

Lead conversion Quality

Qualifications

Education: Graduation in any stream with minimum 50%

Skills: Excellent communication skills

Characteristics: Go getter and leadership abilities

Working conditions

FRIDAY Fixed OFF and Alternative Saturdays Sundays are a normal working day

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