Travel Sales Consultant
1 day ago
Job purpose
The primary function of the role is to advise on and plan visa/holiday requirements of the clients.
The Consultant should communicate with clients to determine their needs, and then select the
most appropriate options with required documents and holiday package.
Creating happy customers and retaining customers by the service provided.
Provide consultation services to address potential clients interest in Visas, including
establishing the suitability of the candidates' visa.
The consultation will mainly be by email, telephone, chats and Interakt.
Present and market holiday packages and tourist visa services to current and potential
clients.
Prepare action plans to achieve monthly targets and to project the number of contacts to
be made.
Follow up on new leads and create referrals from existing leads. Identify sales prospects
and contact prospects.
Develop and maintain sales materials and current product knowledge. Establish and
maintain current client and potential client relationships. Identify and resolve client
concerns.
To provide regular follow up on inquiries received.
To ensure no escalations are created in the sales process
Any other relevant duty as assigned by the Manager to assist with the smooth running of
the organization.
SKILLS & Requirements
Graduation or Post Graduate in any stream
Basic Communications skills in English and native language proficiency
Work with team to achieve & generate quality lead & Sales from their respective region
Good Communication skills & Convincing power
Should be presentable with guiding skills
Strong desire to learn and self-motivated to achieve results
KPIs
Target vs Revenue achieved with the primary
Customer feedback rate
Lead conversion Quality
Qualifications
Education: Graduation in any stream with minimum 50%
Skills: Excellent communication skills
Characteristics: Go getter and leadership abilities
Working conditions
FRIDAY Fixed OFF and Alternative Saturdays Sundays are a normal working day
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