Team Lead- International Travel Agency

3 days ago

Cochin, Kerala, India Travel Hope Full time ₹ 2,40,000 - ₹ 3,60,000 per year

We are hiring a Team Lead for our International Travel Agency - Travel Hope,

who is highly motivated and has exceptional communication skill in handling

International packages. We are seeking a dynamic and experienced Team Lead to

manage, mentor, and guide our travel consultants in delivering exceptional

international travel services. The Team Lead will ensure operational excellence,

meet sales and service targets, and maintain a high level of customer satisfaction

by coordinating with global partners.

If you're a confident and dynamic individual who can take charge and lead our

team to success, we would love to have you.

Key Responsibilities

· Lead and supervise a team of travel consultants to achieve business goals.

· Oversee day-to-day operations of the international travel desk.

· Ensure timely and accurate handling of bookings, ticketing, visas, and travel

documentation.

· Maintain strong relationships with airlines, hotels, DMCs, and other

International partners.

· Monitor performance, also provide feedback, and implement improvement

plans.

· Conduct training sessions to enhance team knowledge on destinations, products,

and systems.

· Coordinate with management to align team objectives with company goals.

· 1-2 years of experience in an International travel agency in a management role.

Requirements & Qualifications

· Master's / Bachelor's degree in any field.

· Strong knowledge of International travel processes.

· Proficient in Microsoft Office and other relevant software programs.

· Knowledge of the industry's best practices and trends for team management.

· Excellent communication, negotiation, and leadership skills.

· Ability to handle pressure and manage team performance effectively.

· Customer-centric mindset with problem-solving abilities.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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