Customer Support Agent

2 days ago


Bengaluru, Karnataka, India JobShop Full time ₹ 35,000 per year

Join one of world's largest Travel and Ticketing process - Manyata Tech Park

Call HR Zaan On or or visit to explore other open positions with us

Shift:

  • Rotational Shift
  • 2 Consecutive Week Offs & 2 way cab

Salary upto - 35k Take home

Role - Customer Support Executive Travel & Ticketing

Role Overview

We are seeking a diligent, customer-oriented Customer Support Executive who will be responsible for handling all aspects of travel and ticketing queries and operations. The ideal candidate will have strong communication skills, a good grasp of travel & ticketing systems (GDS/CRS), and be able to provide exceptional service to clients/travelers to ensure smooth and efficient travel arrangements.

Key Responsibilities

  • Customer Interaction & Support

  • Respond to customer inquiries via phone, email, chat, or ticketing portal regarding travel bookings, cancellations, modifications, refunds, etc.

  • Provide accurate information about flight schedules, fare rules, baggage policies, visa/entry requirements, and travel advisories.
  • Handle escalations and complex customer concerns in a timely and professional manner.

Who Can Apply:

  • Freshers or Experienced candidates
  • Excellent English communication skills
  • Immediate joiners preferred
  • Graduates / Undergraduates can apply

Perks:

  • Easy 2 Rounds of Interview
  • Great Work Culture & International Exposure
  • On-the-spot offer for selected candidates

Call HR Zaan On or or visit to explore other open positions with us



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