Customer Support Agent
3 days ago
Join one of world's largest Travel and Ticketing process - Manyata Tech Park
Call HR Zaan On or or visit to explore other open positions with us
Shift:
- Rotational Shift
- 2 Consecutive Week Offs & 2 way cab
Salary upto - 35k Take home
Role - Customer Support Executive Travel & Ticketing
Role Overview
We are seeking a diligent, customer-oriented Customer Support Executive who will be responsible for handling all aspects of travel and ticketing queries and operations. The ideal candidate will have strong communication skills, a good grasp of travel & ticketing systems (GDS/CRS), and be able to provide exceptional service to clients/travelers to ensure smooth and efficient travel arrangements.
Key Responsibilities
Customer Interaction & Support
Respond to customer inquiries via phone, email, chat, or ticketing portal regarding travel bookings, cancellations, modifications, refunds, etc.
- Provide accurate information about flight schedules, fare rules, baggage policies, visa/entry requirements, and travel advisories.
- Handle escalations and complex customer concerns in a timely and professional manner.
Who Can Apply:
- Freshers or Experienced candidates
- Excellent English communication skills
- Immediate joiners preferred
- Graduates / Undergraduates can apply
Perks:
- Easy 2 Rounds of Interview
- Great Work Culture & International Exposure
- On-the-spot offer for selected candidates
Call HR Zaan On or or visit to explore other open positions with us
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