Hotel Onboarding + Support Agent

5 days ago

Bengaluru, Karnataka, India HyperGuest Full time ₹ 2,00,000 - ₹ 6,00,000 per year

HyperGuest is looking for a Hotel onboarding Agent to join our team in India

As a Onboarding Agent in Hyperguest Platform, you will assist our new customers to solve configuration-related needs in order to set the hotel's online distribution within our system

We are looking for someone who is Self starter and looking to make a major impact in a fast growing company

Responsibilities:

  • Set up hotel's profile based on Department's guidelines
  • Serve as a primary contact for customers during the Onboarding process
  • Provide insights to our business customers to ensure that they get the most out of the platform with the aim of helping grow our customer base
  • Implement customer support software tools
  • Promote a "customer first" environment at all times
  • Communicate with customers worldwide through video calls, online chat, and emails
  • Understand customer outcomes and analyze customer needs
  • Achieve high Customer Satisfaction and retention

Requirements:

  • 3+ years customer success experience
  • Experience in implementation of customer support software tools – A must
  • Experience is solving technical troubleshooting
  • Proven track record of working in a customer-facing role
  • Excellent English both spoken and written – A must
  • Hotel Revenue Management / Hotel Reservations Department knowledge- A plus
  • Knowledge and experience with hotels reservation and Channel Manager systems – A plus
  • Strong analytical skills, with the ability to translate data into insights
  • Passionate to provide great service to customers worldwide
  • Availability to work in shifts including occasional weekends.

  • Core Agent

    1 day ago

    Bengaluru, Karnataka, India Four Seasons Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Hotel inventory

    1 week ago

    Bengaluru, Karnataka, India The Experience Co. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About UsExperience Co. runs transformative travel across 20+ countries—Iceland, Japan, Morocco, Greece, you name it. We've built a tribe of 5,000+ creators, founders, and misfits who expect flawless experiences. Behind every seamless edition? Someone who negotiated the hell out of hotel contracts, locked in FOC rooms, and made 40-50 properties feel like...

  • Partners Onboarding Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Copper Edge - Eco Resort Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe are agrowing teampassionate about delivering exceptional experiences and are looking for dedicated professionals to join us.Role DescriptionWe're looking for a dynamic and detail-orientedPartners Onboarding Specialistto join our growing teamIn this role, you'll be responsible for onboarding and managing partnerships withTravel Agents,...

  • Assistant Sales Manager( Hotels )

    2 weeks ago

    Bengaluru, Karnataka, India Binge Consulting Full time ₹ 7,20,000 per year

    Job Summary:The Assistant Sales Manager will be responsible for driving business growth by identifying, developing, and maintaining strong client relationships in the hospitality sector. This role focuses on increasing corporate, group, and travel agent bookings while promoting the hotel's brand and services through virtual channels.Key...

  • Senior Front End Developer

    4 days ago

    Bengaluru, Karnataka, India Radius Agent Full time ₹ 12,00,000 - ₹ 24,00,000 per year

     Company Description:  Radius Agent is a fast-growing real estate technology firm, backed by top leaders and investors in the real estate and technology Industries. Our mission is to empower real estate agents with the right technology and support to become successful entrepreneurs. With the launch and rapid scaling of our latest offering, Radius Agent...

  • Android Developer

    7 days ago

    Bengaluru, Karnataka, India Radius Agent Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company Description: Radius Agent is a fast-growing real estate technology firm, backed by top leaders and investors in the real estate and technology Industries. Our mission is to empower real estate agents with the right technology and support to become successful entrepreneurs. With the launch and rapid scaling of our latest offering, Radius Agent...

  • Android Developer

    7 days ago

    Bengaluru, Karnataka, India Radius Agent Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Description: Radius Agent is a fast-growing real estate technology firm, backed by top leaders and investors in the real estate and technology Industries. Our mission is to empower real estate agents with the right technology and support to become successful entrepreneurs. With the launch and rapid scaling of our latest offering, Radius Agent...

  • Full Stack Developer

    7 days ago

    Bengaluru, Karnataka, India Radius Agent Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Company Description:Radius Agent is a fast-growing real estate technology firm, backed by top leaders and investors in the real estate and technology industries. Our mission is to empower real estate agents with the right technology and support to become successful entrepreneurs. With the launch and rapid scaling of our latest offering, Radius Agent Realty,...

  • Full Stack Developer

    7 days ago

    Bengaluru, Karnataka, India Radius Agent Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Company Description:Radius Agent is a fast-growing real estate technology firm, backed by top leaders and investors in the real estate and technology industries. Our mission is to empower real estate agents with the right technology and support to become successful entrepreneurs. With the launch and rapid scaling of our latest offering, Radius Agent Realty,...

  • Hotel Management

    2 weeks ago

    Bengaluru, Karnataka, India Marketplace Company Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Location:Shivaji Nagar, BangaloreExperience:2 to 5 yearsJob Description:We are looking for a qualified Hotel Management professional to oversee daily hospitality operations. The ideal candidate should have hands-on experience in hotel operations, front office management, guest relations, and housekeeping supervision. You will ensure smooth service delivery,...