Service Advisor

2 days ago


Panvel, Maharashtra, India KK HR Services Full time

Key Responsibilities:

  • Greet customers courteously and understand their vehicle service and repair requirements.
  • Prepare and update job cards accurately with customer concerns and service details.
  • Coordinate with the workshop team to ensure smooth workflow and timely completion of jobs.
  • Communicate estimates, repair updates, and delivery timelines clearly to customers.
  • Ensure all repairs and maintenance are carried out as per Toyota quality standards.
  • Conduct post-service follow-ups to ensure customer satisfaction.
  • Maintain proper documentation and service records.
  • Promote additional services and value-added products when appropriate.
  • Handle customer complaints professionally and escalate when necessary.

Job Types: Full-time, Permanent

Pay: ₹22, ₹26,861.81 per month

Benefits:

  • Provident Fund

Experience:

  • Service advisor: 2 years (Required)

Work Location: In person


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