Service Advisor

2 days ago


Panvel City Navi Mumbai Maharashtra, India KK HR services Full time

**Key Responsibilities**:

- Greet customers and assess their automotive service needs.
- Provide expert advice on car maintenance, repairs, and services.
- Schedule and manage service appointments efficiently.
- Prepare and present service estimates and recommendations to customers.
- Coordinate with technicians to ensure timely and accurate service delivery.
- Follow up with customers to ensure satisfaction and address any concerns.
- Maintain up-to-date knowledge of automotive services and industry trends.
- Handle customer inquiries and resolve issues professionally.

**Qualifications**:

- High school diploma or equivalent; automotive certification or related training is a plus.
- 2 to 4 years of experience in automotive service advisory or a similar role.
- Strong knowledge of automotive systems and services.
- Excellent communication and customer service skills.
- Ability to manage multiple tasks and work effectively in a fast-paced environment.

Pay: ₹20,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

**Experience**:

- Service Advisor: 2 years (required)
- Car Dealership: 1 year (required)

Work Location: In person


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